I am a dedicated professional with strong skills in empathetic client communication and collaborative teamwork. Seeking a client service center role, I excel in high-pressure client interactions, drive sales through effective engagement, efficiently handle inquiries, and provide detailed reporting to ensure team success and exceptional client satisfaction
• Formulated and executed strategic plans for daily on-site operations, setting weekly progress targets that ensured adherence to project timelines.
• Calculated and procured on-site materials, optimizing inventory to reduce wastage by approximately and maintain budget compliance.
• Performed administrative duties, including budgeting, invoicing, and compliance documentation, streamlining office operations and reducing processing time by 10%.
• Reviewed daily operation reports and conducted bi-weekly site visits, identifying and resolving issues to maintain quality standards and meet deadlines.
• Coordinated with subcontractors and suppliers, fostering effective collaboration to enhance workflow efficiency and minimize delays.
• Implemented safety protocols during site inspections, achieving zero safety incidents over two years.
• Oversaw daily on-site operations for construction projects, ensuring seamless execution and compliance with project specifications.
• Managed on-site material inventory, reducing shortages by 8% through proactive planning and coordination with suppliers.
• Coordinated with subcontractors to align tasks, resolving conflicts to maintain project momentum and achieve milestones on schedule.
• Prepared and submitted detailed progress reports to the site manager, improving project transparency and stakeholder communication.
• Conducted regular site inspections to enforce quality and safety standards, contributing to a improvement in compliance metrics.
Clear and empathetic client communication