Sonia Babuji
Assistant Manager
Bangalore,Kerala
Summary
Encouraging manager and analytical problem-solver with a proven record of generating and building relationships, managing projects from concept to completion, designing educational strategies, and coaching individuals to success. Skilled in building cross-functional teams, demonstrating exceptional communication skills, and making critical decisions during challenges and strategic planning expertise. Adaptable and transformational leader with an ability to work independently, creating effective presentations, and developing opportunities that further establish organizational goals.
Overview
5
5
Languages
2
2
Certifications
7
7
years of post-secondary education
5
5
years of professional experience
Work History
Assistant Manager
Byju's Classes (Think and Learn Pvt.Ltd)
Bangalore, Karnataka
10.2018 - Current
- Adjusted project plans to account for dynamic targets, team changes and operational specifications.
- Supported senior managers and department leaders by completing projects and problem resolution under tight budgets and schedule demands.
- Achieved recognition from senior management for contribution to product launch success, including managing employees and operations to foster optimal performance.
- Implemented process improvements to increase productivity.
- Collaborated cross-functionally with product development and production teams to improve product quality and user experience.
- Boosted team productivity and efficiency by leveraging top-notch communication and planning abilities.
- Supervised team of 100+ and directed, prepared and implemented mentoring programs and initiatives that offered positive employee engagement.
- Evaluated employee performance monthly and conveyed constructive feedback to improve skills.
- Planned team-building exercises to increase employee performance and job satisfaction.
- Closely collaborated with project members and conducted weekly team meetings to motivate team members, to identify and quickly address concerns, plan improvements, and evaluate progress toward goals.
- Recruited, interviewed, hired, trained and supervised individuals which would add value to team while bringing wealth of experience.
- Documented user stories, specifications and product features into detailed work order to communicate across teams and build mandatory requirements.
- Identified plans and resources required to meet project goals and objectives by setting realistic timelines and checkpoints.
- Managed office activities by maintaining communication between departments, tracking records and filing all documents.
Senior Product Development Associate
Byju's Classes (Think and Learn Pvt.Ltd)
Bangalore, Karnataka
09.2017 - 09.2018
- Positioned as go-to person for up to 50+ team members, troubleshooting complex administrative and training issues promptly.
- Proofread, edited, and evaluated final copy to verify content aligned with established guidelines.
- Implemented new working processes which delivered continued improvements.
- Molded team and embraced change to adapt within dynamic market.
- Established open and professional relationships with team members which helped resolve issues and conflicts quickly.
- Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
- Mentored and guided employees to foster proper completion of assigned duties.
- Evaluated employee skills and knowledge regularly and facilitated hands-on training and mentoring to individuals with lagging skills.
- Assisted mangers with new hire processing and existing training programs.
- Mentored newly hired employees on content creation and developed training manual for all associates to use for reference purposes.
- Delegated and tracked each team member's assignments and deadlines.
- Maintained excellent attendance record, consistently arriving to work on time.
Product Development Associate
Byju's Classes (Think and Learn Pvt.Ltd)
Bangalore, Karnataka
09.2015 - 08.2017
- Created and developed personalized learn journeys and assessments focused on areas for improvement according to students' academic needs.
- Reviewed curriculum and devised alternate approaches to presenting lessons to increase student understanding and to evaluate and boost student knowledge.
- Created, reviewed and implemented knowledge graphs and practice tests, which enabled students to grasp new concepts quickly.
- Managed competing deadlines with efficiency.
- Utilized exceptional writing, editing and proofreading skills to produce engaging and error-free content.
- Researched and created up to 18 well-written academic articles per week, using SEO keywords drawn from Google Analytics.
- Added meta descriptions, keywords and image tags to increase clients' SEO presence.
- Utilized WordPress to upload content, images and pages.
- Strengthened content through proofreading and editing.
Education
Bachelor of Pharmacy - Pharmaceutical Sciences
Birla Institute Of Technology
Ranchi, Jharkhand 08.2011 - 06.2015
Grade XI-XII -
Eminence Public School
Pandalam, Kerala 06.2009 - 04.2011
Grade X -
Rose Dale Senior Secondary School
Chandanapally, Kerala 05.2008 - 04.2009
Skills
Troubleshooting skills
Project Management
Spreadsheet management
MS Office
Communications
Training
Search Engine Optimization
Employee Performance Evaluations
Recruiting And Interviewing
Employee Scheduling
Strategic Planning
G-suite
Operations management
Staff Supervision
Staff Management
Accomplishments
- Supervised team of 50+ team members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Collaborated with team of 100+ in the content development of Byju's-The learning App and Byju's Classes.
Certification
World Education Services
Timeline
Microsoft word-LinkedIn Skill Assessment Badge
10-2020
World Education Services
08-2020
Assistant Manager
Byju's Classes (Think and Learn Pvt.Ltd)
10.2018 - Current
Senior Product Development Associate
Byju's Classes (Think and Learn Pvt.Ltd)
09.2017 - 09.2018
Product Development Associate
Byju's Classes (Think and Learn Pvt.Ltd)
09.2015 - 08.2017
Bachelor of Pharmacy - Pharmaceutical Sciences
Birla Institute Of Technology
08.2011 - 06.2015
Grade XI-XII -
Eminence Public School
06.2009 - 04.2011
Grade X -
Rose Dale Senior Secondary School
05.2008 - 04.2009