SONIYA K N
Bengaluru
Summary
Dynamic RPA Project Lead at Epiroc Mining India, leveraging Blue Prism expertise and exceptional communication skills to drive automation solutions. Achieved significant FTE savings by streamlining processes, enhancing client satisfaction, and leading a high-performing team. Proficient in Agile methodologies and infrastructure management, consistently delivering impactful results in production support.
Overview
9
9
years of professional experience
Work History
RPA Project Lead
Epiroc Mining India Private Limited
Bengaluru
10.2021 - Current
- Leading RPA development and operational teams to enhance productivity.
- Coordinated onsite in Sweden with AMIT team for platform migration, ensuring seamless transition.
- Developed project documentation to support compliance and operational standards.
- Trained team members on best practices for project management tools.
- Assigned tasks to team members and monitored progress.
- Automated repetitive platform activities identified with business analysts, reducing manual effort.
- Conducted feasibility analysis to select appropriate automation tools for projects.
- Managed platform infrastructure, guiding technical teams during upgrade activities.
- Developed expertise across roles including RPA business analyst and solution architect.
- Created real-time Service NOW dashboard for incident management tracking.
- Established monitoring capabilities by installing Splunk and designing log file mapping.
- Suggested JIRA tool usage for end to end project management tracking and helped configuring the fields based on RPA project
Associate IT Consultant
ITC Infotech Ltd.
Bengaluru
10.2019 - 01.2021
Automation Developer (System Engineer)
Tata Consultancy Services
Bengaluru
09.2016 - 09.2019
- Streamlined software testing processes by developing automation scripts.
- Collaborated with cross-functional teams to gather requirements for automation initiatives.
- Participated in TDA/OA/HOTO calls to review Blue Prism processes before production deployment.
- Created batch script to delete stored credentials on virtual machines, resolving Office 16 sign-in issues.
- Scheduled scripts on over 300 robots to automate credential clearance during sign-in.
- Executed and designed test cases for automated regression and performance testing.
- Mentored junior developers in effective automation development techniques.
- Documented automation processes and created comprehensive user manuals for team reference.
- Participated in Hackathon for login agent
Education
Bachelor of Engineering -
PES college of engineering
Mandya01.2016
PUC -
Vijaya vittala PU college
Mysore01.2012
SSLC -
Talent Educational Trust
Hunsur, Karnataka01.2010
Skills
- Blue Prism
- RPA
- VB Macros
- C#
- NET
- Power Platform
- Agile
- Scrum
- End-to-end development
- Splunk
- JIRA
- SQL
- Production support
- Azure DevOps
- Infrastructure management
- Effective communication
- Team leadership
- Client relationship management
- Risk management
- Resource allocation
- Employee coaching
- Mentoring
- Project planning
Key Result Area
- Currently working as an RPA project lead
- Onsite experience in Sweden: project coordinator to collaborate with the AMIT team to plan and execute platform migration activities, ensuring a seamless transition and stakeholder alignment
- Leading both the RPA development and Operation team
- Coordinated with business analysts in identifying the various platform activities that are repetitive in nature and automating them to reduce manual effort
- Helping team with feasibility analysis to decide the tool for automation
- Handled the infrastructure from a platform perspective and led the team with technical skills to perform upgrade activities
- Knowledge of infrastructure setup, have exposure to roles like RPA business analyst, solution architect, developer, Technical Specialist
- Excellent communication skills, both written and verbal, good presentation skills
Languages
- Hindi
- Kannada
- English
- Hindi
- Kannada
Personal Information
Date of Birth: 08/12/94
Achievements And Rewards
- Customer Satisfaction Award for the FTE savings given back to the business by automating the process. This is for the use case where the business was taking three days to complete the quotation, and the developed process was taking five minutes to complete the job by standardizing the process
- Tap on the back award, recognized and awarded for the performance shown at the client location, received appreciation from the client side, and I got positive feedback for securing projects and developing an automation solution that benefited the business
- Client appreciations, received excellent feedback for communication with the client, and the work done in saving the manual effort
- Star of the Month Awards, based on the value added for automation on credential cleanup to fix the Office 16 sign-in issue on 300+ robots
- On-the-spot award for supporting Project Y testing on the Gemini application (04/16/19), based on the feedback given by the client for help in production deployment, for the work done on the Office 365 testing
- On the Spot team award, for proactively identifying the issues and maintaining a good success rate of the processes
- Client appreciation for the enhancement work done on NCD and HNW processes, and received appreciation for Office 365 testing
- Business appreciation for the work done on NCD and HNW processes to improve the success rate of the processes
Timeline
RPA Project Lead
Epiroc Mining India Private Limited
10.2021 - Current
Associate IT Consultant
ITC Infotech Ltd.
10.2019 - 01.2021
Automation Developer (System Engineer)
Tata Consultancy Services
09.2016 - 09.2019
Bachelor of Engineering -
PES college of engineering
PUC -
Vijaya vittala PU college
SSLC -
Talent Educational Trust