Soniya Priya
Chennai
Summary
An Associate Lead Technical Writer with six years of experience specializing in developing user manuals, creating, and editing product Release documents and Release Notes, API Documentations for different portfolio product teams, and with good knowledge and experience in all the phases of SDLC, especially enjoys learning new things. A strong history of coordinating with cross-functional teams to create user-facing technical documentation. Ensuring enough scope to apply my knowledge, assume responsibility and strive for collective growth and achieving the goals of the organization.
Overview
11
11
years of professional experience
Work History
Associate Lead Technical Writer
ODESSA
Bangalore
07.2019 - Current
- Have hands-on on the Whatfix Authoring tool to provide contextual information as users navigate the product
- Coordinate with the Business Analyst to create Documents for Odessa modules using Document 360 and Create storyboard using MS PowerPoint
- Creating release notes for every Quarterly release for Odessa Platform and Odessa Framework on Confluence and sending the communication mail across the organization
- Creating release notes for every Quarterly release for Report Builder application for Odessa
- Created and edited product release documents for different portfolios before meeting deadlines
- Develop end-user product documentation in an agile environment when meeting deadlines.
Associate Technical Writer
ENVESTNET YODLEE
Bangalore
04.2018 - 02.2019
- Wrote documents for two different portfolios in Yodlee using FrameMaker and Snag It, MS Visio, MS PowerPoint
- Created and edited product release documents for different portfolios before meeting deadlines
- Develop end-user product documentation in an agile environment when meeting deadlines
- Individually handling documents for Yodlee Customer Care and Service Insight Overview documents under different product managers.
Performance Tester
WIPRO TECHNOLOGIES
03.2013 - 06.2014
- Having good Experience in Performance test scripting using HP Load runner
- Experience in Performance scenario design, Execution, Monitoring, Analysis, and reporting using HP LoadRunner
- Ability to communicate effectively with team and stakeholders
- Exposure in other testing process as smoke testing, Load testing, Stress and Endurance testing.
Freelancer
POKE YOKE TECHNOLOGIES
Chennai
12.2017
- Completed diploma in Technical Writing course and project in POKE YOKE TECHNOLOGIES, Chennai.
Education
API Writing - Fundamentals of API
Tech Writer’s Tribe
07-2024
M.E (Computer and Communication) -
Anna University
Chennai01.2012
B.Tech (Information Technology) -
Dr.M.G.R University
Chennai01.2010
Diploma in Technical Writing -
POKE YOKE TECHNOLOGIES
ChennaiSkills
Tools
- Document 360 (Knowledge Management Platform)
- Whatfix Authoring Tool
- Proficient in using Microsoft Word
- FrameMaker
- RoboHelp
- Microsoft Visio
- SnagIt
- Snipping Tools
- Confluence
- JIRA
- Swagger
- Postman
- API Writing
Programming Language
- C, C
- Java
- JavaScript CSS
- HTML
- XML
- JSON
Languages
Tamil
First Language
English
Proficient (C2)
C2
Timeline
Associate Lead Technical Writer
ODESSA
07.2019 - Current
Associate Technical Writer
ENVESTNET YODLEE
04.2018 - 02.2019
Freelancer
POKE YOKE TECHNOLOGIES
12.2017
Performance Tester
WIPRO TECHNOLOGIES
03.2013 - 06.2014
API Writing - Fundamentals of API
Tech Writer’s Tribe
M.E (Computer and Communication) -
Anna University
B.Tech (Information Technology) -
Dr.M.G.R University
Diploma in Technical Writing -
POKE YOKE TECHNOLOGIES
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