Acquisition of Current & Saving Account , Focus on Client Service,
Investment, Cross Sell, Insurance, KYC, CRM, Understanding Customer Need and Provide best possible Service and Product.
Developed and implemented strategies to acquire new customers.
Developed relationships with customers.
Acquire guidance and support throughout the entire acquisition process.
Relationship Manager
HDFC BANK LIMITED
Ghazipur
09.2021 - 10.2022
Team Handling, Set Team goals, Allocating & Managing Resources, Managing Portfolio, Funding, Investments, Insurance, Maintain Relationship with customer, Customer Satisfaction.
Reviewed and analyzed client's credit history, income statements, balance sheets and other financial documents.
Established relationships with new customers through cold calling and referrals from existing customer base.
Provided guidance to clients regarding repayment schedules, interest rates and other important information related to their loan agreement.
Sales Officer
HDFC BANK LIMITED
Focus on CASA, FD, RD, Insurance, Cross Sell, Investments, Handling Portfolio, Retail & Wholesale Assets, Inside & Outside Clients Call, Coordination, Update to customer for Upcoming Payments and interest part, Follow-up with Legal and Collection Team.
Education
M.com -
University Of Allahabad
01.2012
B. Com -
University Of Allahabad
01.2010
Intermediate -
Kendriya Vidyalaya I.T.I Naini Allahabad
01.2007
High-School -
Kendriya Vidyalaya C.O.D Chheoki Allahabad
01.2005
Skills
Customer Acquisition
Relationship Building
MS Office
Adaptability and Flexibility
Team Leadership
Customer Service
Active Listening
Multitasking
Relationship
Married
Key Feature
Good Knowledge of Banking & Process, Ability to Provide Support to Staff, Ability to Build Relationship & Trust, Confident, Hard Worker & Learner.
Personal Information
Father's Name: Late, Ramchandra Gupta
Mother's Name: Late, Malti Devi
Date of Birth: 27/09/1990
Languages
Hindi & English
Hobbies and Interests
Traveling, Listening Music, Sports, Interaction with peoples
President (Regional Head) Emerging Local Corporate group (ELC) at Yes Bank LimitedPresident (Regional Head) Emerging Local Corporate group (ELC) at Yes Bank Limited