Summary
Overview
Work History
Education
Skills
LANGUAGE KNOWN
Hobbies and Interests
Disclaimer
Timeline
Generic
SONU KUMAR

SONU KUMAR

Karol Bagh New Delhi

Summary

Professional with strong background in field operations and logistics. Adept at driving project success through efficient coordination and strategic planning. Known for collaborative teamwork and adaptability in fast-paced environments. Skilled in problem-solving, communication, and delivering measurable results.

Experienced with field management, logistics coordination, and team leadership. Utilizes strategic planning to enhance operational efficiency and streamline workflows. Track record of fostering strong relationships and driving project success.

Overview

12
12
years of professional experience

Work History

Operation Executive

Ecom Express Limited.
03.2023 - Current
  • Collaborated with cross-functional teams to create actionable plans for improving operational efficiency.
  • Provided ongoing training to team members, enhancing skillsets and overall productivity.
  • Optimized supply chain processes for increased efficiency and cost savings.
  • Developed operational processes to help organization adapt to market change.
  • Drove team engagement to achieve aggressive company targets.
  • Collaborated on operational support tasks to achieve common goal.

Supervisor of Operations

Ecom Express Limited.
09.2021 - 03.2023
  • We'll play operation in morning & achieve all kpi,s like morning ofd,s morning delivery & also achieve all performance which is give by management.
  • Facilitated training sessions for new employees to enhance onboarding experience and skill development.
  • Collaborated with customer service team to enhance service delivery and support operations.

Team Leader

Blue Dart Express Ltd.
11.2019 - 04.2021
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.

Credit Card Incharge

Blue Dart Express Ltd.
04.2017 - 11.2019
  • Experience as a Credit Card Incharge Handle all policy which is make by bank.

Field Executive

Blue Dart Express Ltd.
03.2013 - 04.2017

Education

Bachelor in Arts - undefined

Delhi University North Campus

Higher Secondary - undefined

National Institute of Open Schooling

High School - undefined

GOVT. CO-ED SENIOUR SECONDORY SCHOOL

MBA - Operations Management

Mangalayatan University
Aligarh

Skills

  • Operations management
  • Corporate communications
  • System improvement
  • Teamwork
  • Problem-solving
  • Time management
  • Problem-solving abilities
  • Multitasking
  • Computer skills
  • Team leadership
  • Verbal and written communication
  • Problem resolution
  • Work Planning and Prioritization
  • Self motivation
  • Managing operations and efficiency
  • Hiring and training
  • Goal setting
  • Team development
  • Task delegation
  • Quality control

LANGUAGE KNOWN

HINDI
ENGLISH

Hobbies and Interests

Traveling, Photography

Disclaimer

I HEREBY DECLARE THAT ALL THE ABOVE INFORMATION ARE TRUE AND CORRECT TO BEST OF MY KNOWLEDGE Date :- Place :Delhi (SONU KUMAR)

Timeline

Operation Executive

Ecom Express Limited.
03.2023 - Current

Supervisor of Operations

Ecom Express Limited.
09.2021 - 03.2023

Team Leader

Blue Dart Express Ltd.
11.2019 - 04.2021

Credit Card Incharge

Blue Dart Express Ltd.
04.2017 - 11.2019

Field Executive

Blue Dart Express Ltd.
03.2013 - 04.2017

Bachelor in Arts - undefined

Delhi University North Campus

Higher Secondary - undefined

National Institute of Open Schooling

High School - undefined

GOVT. CO-ED SENIOUR SECONDORY SCHOOL

MBA - Operations Management

Mangalayatan University

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