SONU KUMAR RAI
Bengaluru
Summary
Client-focused Relationship Manager adept at increasing productivity and completing tasks efficiently. Skilled in client relationship management, financial planning, and strategic sales techniques. Excel in communication, problem-solving, and adaptability, ensuring successful client interactions and satisfaction. Skilled professional inspired and motivated to help customers build financial independence.
Overview
1
1
year of professional experience
Work History
Customer Relations Manager
Choice Equity Broking Pvt Ltd
Bhilai
03.2023 - 05.2023
- Analyzed customer feedback data to identify areas for improvement in products or services.
- Managed a portfolio accounts, consistently meeting or exceeding retention and growth targets.
- Assisted customers with inquiries via telephone, email, or online chat.
Customer Relations Manager
Swastika Investmart ltd
Bhilai
04.2022 - 07.2022
- Prepared documentation, reports, and logs to identify and manage sales metrics and support process driven activities.
- Assisted customers with inquiries via telephone, email, or online chat.
Education
B Tech in Computer Science and Engineering -
Technocrats institute of tech.(Bhopal(MP))
01.2024
Krishna public school
Skills
- Wordpress
- Business Operations
- Problem-Solving
- Sales Forecasting
- Decision-Making
- Strategic Thinking
- Account Services
- Business Development
Hobbies and Interests
- Reading books on personal development and General Knowledge
- Photography
- Environmental sustainability
- Social activism
- Cricket
- Table Tennis
- Exploring new places
- Volunteering
- Reading Books
- Badminton
- Meeting new people
Languages
English
First Language
Hindi
Proficient (C2)
C2
German
Beginner
A1
Timeline
Customer Relations Manager
Choice Equity Broking Pvt Ltd
03.2023 - 05.2023
Customer Relations Manager
Swastika Investmart ltd
04.2022 - 07.2022
B Tech in Computer Science and Engineering -
Technocrats institute of tech.(Bhopal(MP))
Krishna public school
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