Sonu Sharma
Delhi
Summary
Customer-focused Learner relationship manager, successfully contributing to company profits by improving team efficiency and productivity. Skilled at effective negotiations and upselling techniques. Utilizes excellent organizational skills to enhance efficiency and lead teams to achieve outstanding sales.
Overview
9
9
years of professional experience
Work History
Store Manager
Unacademy
10.2023 - 01.2024
- Organized special events and sales promotions to drive foot traffic into the store and increase sales opportunities.
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Completed point of sale opening and closing procedures.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Trained team members in successful strategies to meet operational and sales targets.
- Drive the end-to-end sales process, from lead generation to closing deals.
- Effectively communicate the value proposition of our products and services to potential clients.
- Stay informed about trends, challenges, and opportunities in the K-12 education sector.
- Regularly update the management on sales progress and potential opportunities.
- Develop a deep understanding of our products and services tailored for the K-12 segment.
- Clearly articulate product features, benefits, and competitive advantages during sales presentations.
Associate Channel Partner
Unacademy
11.2022 - 10.2023
- Generate Revenue: multiple courses Like UPSC CSE, SSC, IIT, NEET, and others course
Relationship Manager
Mk Academy pvt Ltd
05.2022 - 10.2023
- Identifying clients' needs and requirements and proposing suitable solutions
- Providing clients with comprehensive product/service consultations and guiding their decision-making process
- Upselling and cross-selling products/services to clients
- Resolving complaints and issues efficiently and in a timely manner.
Learner Relationship Manager
NEW FRIENDS ACADEMIC SOLUTIONS PRIVATE LIMITED
11.2020 - 04.2022
- Provide career advice to students on academic courses
- Counsel students/parents about courses and its benefits
- Responsible for profitability, delivery and Student acquisition
- Mobilize the student groups for initiatives and programmes.
Senior Business Development Executive
Examkar
01.2018 - 10.2020
- Handle lead generation and book appointments
- Train staff in products, market and processes for sales excellence
- Develop 'go to market' models for products and campaigns
- Increase reps' efficiency with leads, transactions and time management
- Hire, onboard and mentor employees.
Business Development Executive
Dr.B.R ambedkar computer classes
03.2015 - 06.2015
- Searching for new clients, finding new potential services to offer, and helping the company expand to new markets.
Education
Bachelor of Arts -
IGNOU
Skills
Business strategy development
Timeline
Store Manager
Unacademy
10.2023 - 01.2024
Associate Channel Partner
Unacademy
11.2022 - 10.2023
Relationship Manager
Mk Academy pvt Ltd
05.2022 - 10.2023
Learner Relationship Manager
NEW FRIENDS ACADEMIC SOLUTIONS PRIVATE LIMITED
11.2020 - 04.2022
Senior Business Development Executive
Examkar
01.2018 - 10.2020
Business Development Executive
Dr.B.R ambedkar computer classes
03.2015 - 06.2015
Bachelor of Arts -
IGNOU
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