SOORAJ MUTTIL
Kannur, Kerala
Summary
Results-driven professional with expertise in operations management, sales teams, optimizing logistics, enhancing inventory control, and exceeding performance expectations. Seeking opportunities in operations, warehouse management, logistics, and administration.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Team Leader
Zoomkart Logistics Solution
02.2025 - Current
- Supervised last mile dispatch operations consistently.
- Delegated responsibilities based on individual strengths and expertise.
- Collaborated with DSP to enhance operational processes.
- Enhanced operational workflows to support higher workloads while maintaining quality.
- Managed and trained Associates to enhance customer service.
- Allocated workforce efficiently across shifts to meet and exceed forecasts.
- Delivered essential shift information to frontline management and operators.
- Solved logistics and supply chain challenges using data analysis.
- Enhanced team and partner performance through strategic management.
Process Associate
Mahindra Logistics
07.2023 - 01.2024
- Coordinated with delivery team to maintain efficient daily operations.
- Oversee daily loads to monitor operational activities.
- Monitored delivery schedules to ensure timely updates to customers.
- Trained new team members on operational procedures.
- Managed multiple tasks simultaneously, ensuring timely completion of all assignments.
Operations Manager
Sky Bound Distributor
07.2022 - 04.2023
- Maintained accurate inventory records.
- Coordinated with delivery team to streamline operational processes.
- Collaborate with cross-functional teams to optimize operational processes.
- Managed a clean and well-maintained storage facility to promote a safe working environment.
- Communicated effectively with vendors and suppliers to resolve issues and ensure timely deliveries.
Operations Supervisor
Ecom Express Pvt Ltd
02.2019 - 06.2022
- Directed last mile delivery processes to ensure timely deliveries.
- Built and managed a high-performing team of delivery associates, supervising stakeholders.
- Addressed and resolved customer complaints, delivery delays, and operational issues.
- Continuously improved delivery processes, optimizing route planning to reduce costs.
Sales Manager
Valinex Marketing Solution LLP
01.2017 - 02.2019
- Created and executed extensive training programs for sales teams.
- Oversaw sales team activities to drive revenue growth.
- Enhanced revenue by crafting and applying strategic sales initiatives.
- Developed lasting client relationships through superior customer service and persistent follow-ups.
Accountant
Manesh Accountant & Tax Practitioners
01.2016 - 01.2017
- Maintained integrity of general ledger in compliance with reporting standards.
- Facilitated clear communication to aid decision-making.
- Handled day-to-day accounting processes to drive financial accuracy.
- Reconciled accounts and reviewed expense data, net worth, and assets.
Customer Service Executive
Muthoot Fincorp Pvt Ltd
10.2014 - 11.2015
- Delivered in-depth recommendations on products and services customized to meet customer needs.
- Contributed to team discussions focused on sales objectives and performance metrics.
- Monitored key performance indicators to ensure continuous improvement in service quality.
Sales Executive
Global Lubricant Industry LLC
03.2014 - 09.2014
- Developed enduring customer relationships, enhancing client loyalty.
- Consistently outperformed sales targets in every product category.
- Inspired team to achieve challenging sales goals.
- Maintained consistent communication to ensure high levels of client satisfaction.
Education
MBA - Finance and Marketing
Bharathiyar University
Coimbatore 06.2013
BBM - Business Administration
Kannur University
Kasaragod 01.2011
Skills
- Team Management
- Operations & Logistics
- Inventory Control
- Sales & Client Relations
- Financial Analysis
- Customer Service Excellence
- Vendor Negotiation
- Time Management
- Problem-solving
- People management
- Documentation and reporting
- Daily workflow improvement
- SOP adherence
Certification
G-Accountant Advance Level (Tally, Peachtree & QuickBooks), Accredited certificate by Dubai Future Academy
Languages
English
Malayalam
Hindi
Personal Information
- Passport Number: X6569388
- Passport Date Of Issue: 2023-03-01
- Passport Expiry Date: 2033-02-28
References
- Sanu M, Managing Director, Skybound Distribution, 79078 36183
- Hisham, Cluster Manager, Ecom Express Pvt Ltd, 9656665356
Timeline
Team Leader
Zoomkart Logistics Solution
02.2025 - Current
Process Associate
Mahindra Logistics
07.2023 - 01.2024
Operations Manager
Sky Bound Distributor
07.2022 - 04.2023
Operations Supervisor
Ecom Express Pvt Ltd
02.2019 - 06.2022
Sales Manager
Valinex Marketing Solution LLP
01.2017 - 02.2019
Accountant
Manesh Accountant & Tax Practitioners
01.2016 - 01.2017
Customer Service Executive
Muthoot Fincorp Pvt Ltd
10.2014 - 11.2015
Sales Executive
Global Lubricant Industry LLC
03.2014 - 09.2014
MBA - Finance and Marketing
Bharathiyar University
BBM - Business Administration
Kannur University
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