Dedicated and highly motivated professional seeking a career as a Network Engineer or Network Security Engineer in an organization that fosters key participation, encourages professional development, and provides continuous opportunities for technology learning.Eager to embrace challenges, stay updated on emerging technologies, and contribute to organizational success through innovative solutions and continuous improvement.
Overview
2
2
years of professional experience
6
6
years of post-secondary education
Work History
SDWAN- Network Engineer -L2-NOC Team
ConnX.inc/Atlas Smartims (Vendor Of AT&T Communication Inc,USA)
Hyderabad,
12.2021 - Current
Managed SD-WAN networks for major clients, including Advance Auto Parts (US and Puerto Rico) and the Sportsnet project (US), utilizing Juniper 128T SD-WAN technology.
Utilized Juniper 128T SD-WAN routers, based on Linux software and CLI, for the management of network infrastructure.
Oversaw the resolution of issues for 5000 sites with SD-WAN Juniper 128T software-enabled routers and 39000 VOIP phones, involving escalation processes, documentation, and reporting. Conducted regular health checks, shift reports, and performance analysis.Conducted periodic software upgrades and managed the configuration.
Monitored and managed data center SDWAN Juniper 128T routers, ensuring their optimal performance.
Conducted proactive network monitoring, troubleshooting, and performance analysis using tools such as Juniper 128T GUI&CLI UC (phone configuration and integration to network), Kibana, Grafana, Yealink YMCS,Cradle-point Manage (NCM portal ), Digi-lte remote Management Portal(DRM) and database tools.
Provided operational assistance over calls for technicians, offering expertise and guidance in promptly troubleshooting and resolving network issues and installing new devices to the network, ensuring seamless integration and optimal performance.
Participated in change management activities for any changes to the network, MACD/SR tickets, RMA of devices, including replacement and new device configuration, and installation to the network.
Participated in on-call rotations to address critical network incidents and emergencies, ensuring 24/7 network availability.
Managed tickets (Ticketing tool - Service Now) raised for network and phone issues, communicating effectively with the L1 NOC engineer team.
Coordinated with vendors such as Juniper for SD-WAN router issues, and with Kandy (Ribbon), Yealink, and Audiocodes for VOIP/Phones-related issues and replacements.
Configured, installed, and managed new internet provider devices, including Cradlepoint 5G modems and Digi-LTE modems. Also,configuring Broadband connections to the SD-WAN network and actively managed and monitored the Broadband network. Engaged with vendors(DSR Global ,US) to address and resolve any issues related to Broadband connectivity.
Education
Bachelor of Engineering - Electronics And Communications Engineering
Anna University, Chennai
Chennai, India
07.2017 - 08.2021
Plus Two - Science
Kerala State Education Board
Kerala, India
06.2014 - 05.2016
Technical Training and Skills
Training Completed in 2021, Cisco certified Network Assoaciate (CCNA), Implementing cisco Enterprise Network core Technology and Fortigate firewall.
Hobbies :Watching and playing Football and sports events.
Declaration
I hereby declare that the above information is true and correct to the best of my knowledge. I bear the responsibility for correctness of the mentioned particulars.
Sooraj.V A
Timeline
SDWAN- Network Engineer -L2-NOC Team
ConnX.inc/Atlas Smartims (Vendor Of AT&T Communication Inc,USA)
12.2021 - Current
Bachelor of Engineering - Electronics And Communications Engineering
Program Assistant – Project Administration & Opera at Public Health Foundation of IndiaProgram Assistant – Project Administration & Opera at Public Health Foundation of India