MUHAMMED MUSTHAFA
Network Engineer
199/3. Janatha Colony, Bangalore
Summary
To obtain a challenging and responsible position with a reputed MNC in the area of Networking & cloud services where my knowledge, ability and dedication will be utilized towards the achievement of organization goals.
Overview
12
12
years of professional experience
9
9
years of post-secondary education
2
2
Certifications
Work History
Network Engineer - SDWAN Monitoring and Support
Mphasis - Hewlett Packard Enterprise
05.2023 - Current
- Monitor and support 100 plus HPE sites on SDWAN Technology across globe.
- Managing incidents triggered from Aruba Central and user generated in ServiceNow.
- Working with ISPs around the globe to resolve issues based on internet, firewalls, configuration and other hardware and software related issues.
- Managing sd-wan sites and its connections through Aruba Central
- Additional support to HPE SIO support team, working with 3 party vendors and dispatch engineers across globe.
Network Engineer
IIT Jobs - Mphasis- Aruba Networks
06.2022 - 04.2023
- Resolving recurring issues by leveraging problem management strategies and known-error database information.
- Assist technicians to install/setup/resolve issues with the Aruba networking devices such as controllers, switches, cradle points and Accesspoint.
- Working on SFDC Ticketing System to address customer's network-related issues, and effectively providing dependable and timely resolutions.
- Loading IOS/Base configuration on the Controllers and Switches.
- Maintain strong adherence to Service Level Agreements.
- Working with third-party vendors like Verizon, Century Link, and Comcast for network support.
- Knowledge and Monitoring of Aruba Controller, Aruba Access point,and Aruba switches and troubleshooting them.
- Good understanding of OSI and TCP/IP model, IP addressing, and subnetting, Configuration and troubleshooting of VLANs.
- Knowledge of Cisco routing and switching protocols such as RIP,IGRP, EIGRP, OSPF, etc.
Network Engineer
Quadsel Systems Pvt Ltd
10.2021 - 05.2022
- Maintaining Network Devices Backup & Config Management
- Managing SonicWall Firewall
- Network Security Management Web-Filter, Application Controller NAT, Zones, Interfaces & Policies
- Configure, Monitor Troubleshoot of N/W & Firewall Mgmt
- VPN Installation config & Remote connectivity support
- Handling Data Network, Server room & Testing N/w connections
- Coordinating with Cross functional Teams ISP to provide faster resolutions, Monitoring ISP
- Installation of Software as per user request
- Responsible to handle user calls within SLA.
Subject Matter Expert
Eins&Erste Pvt Ltd
08.2017 - 10.2020
- Played major role in Complete Testing life cycle of Product Invigilate Requirement Analysis, Defining Business Logic - Design, Testing, Implementation
- Providing Demo, Training & Support to clients and in house team
- Advising various test cases & scenarios to test the product offerings against Real time Business Challenges
- Tracked test results, defect counts and performance discrepancies.
Technical Associate / Procurement
Unique Vision Group
10.2014 - 11.2016
- Realization of Organization Procurement cycle enabled with SAP Business One
- Material Requirements Planning, Forecast requirements to make PO recommendations
- Vendor management, Financial Clearance
- Track logistics, Inventory - master data of goods maintained and their quantity/value in warehouses are tracked.
Process Associate
ITT Exelis / KRH
07.2012 - 07.2013
- Facilitate maintenance dept requirements PR - PO through ERP
- Procurement and supply activities, Tracking and ensure timely deliverables
- Adherence to compliances and timely deliverables
- Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
Education
M.C.A - undefined
Jerusalem College Of Engg - Chennai (Anna University)
01.2007 - 04.2010
B.Sc Maths - undefined
NSS College Ottapalam - Calicut University
01.2004 - 04.2007
Higher Secondary: Science Stream - undefined
01.2002 - 04.2004
Skills
Router: HP MSR RouterSwitches: HP 5500, Cisco SG-350Aruba 2930 FAruba 7005 ControllerProgramming Languages - JavaDatabase: my SQLTools: JIRA, ServiceNow, Salesforce
Certification
Completed Training - AWS Associate Solution Architect
Timeline
Network Engineer - SDWAN Monitoring and Support
Mphasis - Hewlett Packard Enterprise
05.2023 - Current
Network Engineer
IIT Jobs - Mphasis- Aruba Networks
06.2022 - 04.2023
Network Engineer
Quadsel Systems Pvt Ltd
10.2021 - 05.2022
Subject Matter Expert
Eins&Erste Pvt Ltd
08.2017 - 10.2020
Technical Associate / Procurement
Unique Vision Group
10.2014 - 11.2016
Process Associate
ITT Exelis / KRH
07.2012 - 07.2013
M.C.A - undefined
Jerusalem College Of Engg - Chennai (Anna University)
01.2007 - 04.2010
B.Sc Maths - undefined
NSS College Ottapalam - Calicut University
01.2004 - 04.2007
Higher Secondary: Science Stream - undefined
01.2002 - 04.2004