- An enthusiastic & high energy-driven professional, targeting challenging assignments in Sales, Marketing, Business Development and Operations with an organization of high repute.
- A zealous professional with nearly 5 years of experience in Sales, Business Expansion & Team Management with proven capabilities in managing multiple teams and vendors.
- Experience in leading dedicated teams for running successful business operations.
- Competent in implementing business plans with a view to penetrate new accounts & expand existing ones in close coordination with cross- functional teams.
- Skilled in developing the strategy & plans for organization's business operations; conceptualized & developed new business strategies which led to an increase in turnover & profitability of the organization.
- An effective communicator with excellent relationship building & interpersonal skills. Strong analytical, problem solving & organizational abilities.
Hi, I’m
SOUMAJIT GUPTA
Chinsurah, Hugli, West Bengal
Summary
Overview
5
years of professional experience
1
Certification
Work History
Treebo Hotels Bhubaneswar
Territory Sales Manager
07.2022 - Current
Job overview
- Communicated regularly with territory, regional and strategic managers for daily support and strategic planning for accounts.
- Offered new and existing customers profitable products to maintain strong territory-wide revenue.
- Targeted prospects in other territories through careful research of competitor products, services and trends.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.
OYO Hotels & Homes Pvt Ltd Kolkata, West Bengal.
Senior Sales Manager
03.2019 - Current
Job overview
- Since Mar'19 with OYO - weddingz.in , Kolkata as Senior Venue Manager, managing all aspects of 3 properties in Eastern Region.
- Providing leadership, direction and motivation to team; corrected market mix for all banquets & hotels to achieve revenue targets
- Leading entire gamut of operations such as Sales, Marketing, Operations & Vendor Management
- Ensuring weddings and events are organized properly and clients' queries are resolved on priority basis
- Driving profitability through B2C sales & streamlined operations, boosting demand through local channels and taking booking and ensuring the sales targets are made
- Administering vendor management by ensuring that all teams are liaising with multiple vendors as per requirement of clients.
- Working cohesively with management teams to ensure network benefits are leveraged through intelligent use of sales data
- Identified industry events to generate prospects for pipeline.
- Ran industry trade show stand alongside marketing team.
- Closely monitored sales team performance, ensuring individuals stayed on track to meet targets, offering extra training where needed.
- Participated in trade shows, sales workshops, sales seminars and events on behalf of business.
- Worked on company sales strategy with senior business team.
- Continuously hit or exceeded sales targets by implementing reward systems within sales team.
- Built long-lasting and extensive customer relationships by partnering with them and understanding their needs.
- Monitored inbound sales pipeline using CRM systems.
- Worked with customer service team on any client issues.
- Tracked emerging industry trends and competitor activities by researching, networking and analyzing analytics.
- Managed team of [25] junior sales executives.
- Contacted prospects by phone, email and in-person.
- Attended industry shows and networking events to maintain excellent client relationships, build new ones and stay on top of trends.
Justdial LimitedKolkata, West Bengal.
Sales Executive
03.2017 - 11.2018
Job overview
- Maintained up-to-date client and customer databases for clear reference and records.
- Used exceptional networking capabilities to locate and engage potential clients for increased sales potential.
- Carefully managed customer expectations, clearly explaining product benefits and capabilities.
- Delivered exceptional customer care, building and nurturing positive relationships for optimal satisfaction ratings.
- Engaged existing clients in product upgrade opportunities, maximizing customer retention.
- Handled customer objections calmly and professionally, maintaining brand reputation.
- Covered vast sales areas efficiently, maximizing brand and product marketing potential.
- Adhered to standard operating procedures for every customers' account and data to maintain consistent service levels.
- Showcased product features and benefits to drive sales.
- Expanded territory by converting cold leads and negotiating profitable contracts.
- Closed large sales in line with company targets.
- Contacted customers to set-up appointments, monitor satisfaction levels and upsell additional offerings.
Celesta Hotel, Sremon Hotels Pvt LtdKolkata, West Bengal
Internship
04.2014 - 06.2014
Job overview
- Maintained cordial relationship with clients and briefed them regarding rooms, restaurants, bars, conference halls and later on taking feedback for same.
- Prepared invoices for customers and delivered to rooms on day of check-out.
- Assisted guests at check-in, providing information on various services within hotel.
- Conducted end-of-month audits for upper management review.
Education
Indian Institute of Planning & Management Kolkata, West Bengal.
MBA from Marketing
03.2015
University Overview
Chandannagar Kholisani MahavidyalayaChandannagar, WB
Bachelor of Arts from Fine Arts
02.2013
University Overview
Bandel St. John's High SchoolBandel, WB
High School Diploma
05.2010
University Overview
Hooghly Branch (Govt) SchoolHugli, WB
High School Diploma
2008
University Overview
Skills
- Sales presentations
- Business communication
- Social selling
- Strategic decision-making
- Business development
- Sales territory growth
- Sales operations
- Communication skills
- Team management
- Salesforce CRM
- Marketing and sales strategies
- Business Development
- Strategic Planning
- Business Growth and Retention
- Team Leadership
- Channels and Distribution Knowledge
Accomplishments
Accomplishments
- Certificate of Achievement for Outstanding Performance in "WzS Booking ER- East , 2021" : OYO-Weddingz.
- A part of the first batch of "Venue Manager Talent Academy" (VTA) at OYO-Weddingz,2020 : OYO-Weddingz.
- Promoted from Sales Manager to Senior Sales Manager in 2020 : OYO-Weddingz.
- Recognized by management for "Highest Target Achievement, 2019" for delivering outstanding Sales Figure : OYO-Weddingz.
- Recognized for brilliant contribution in Sales ,2017 : Justdial.
Certification
- Online Digital Marketing course from Digital Unlocked, an initiative of Google in collaboration with the Indian School of Business and Ministry of Electronics and Information Technology.
- Six Sigma Foundation – LinkedIn Learning.
- Digital Skills - Social Media by Accenture.
- Anti Bribery & Corruption and Anti Money Laundering by OYO.
- Code of Conduct & Prevention of Sexual Harassment by OYO.
- LinkedIn Learning: Enhancing Resilience by Gemma Leigh Roberts.
- LinkedIn Learning: Communicating with Emotional Intelligence.
- LinkedIn Learning: Acting Decisively.
Additional Information
Additional Information
I prefer to travel to places on my bike only. I have 3 bikes - Xpluse, Himalayan and Apache 200 (4V). Whenever I get a time frame of 3-4 days, I prefer travelling and create memories. I prefer Solo travel and also I used to do Bike Stunting when I was in School and College. I love to click photos of Nature, Off-Beat, Bikes, Vintage.
Languages
English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Bengali
Bilingual or Proficient (C2)
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The way to get started is to quit talking and begin doing.
Timeline
Territory Sales Manager
Treebo Hotels
07.2022 - Current
Senior Sales Manager
OYO Hotels & Homes Pvt Ltd
03.2019 - Current
Sales Executive
Justdial Limited
03.2017 - 11.2018
Internship
Celesta Hotel, Sremon Hotels Pvt Ltd
04.2014 - 06.2014
Indian Institute of Planning & Management
MBA from Marketing
Chandannagar Kholisani Mahavidyalaya
Bachelor of Arts from Fine Arts
Bandel St. John's High School
High School Diploma
Hooghly Branch (Govt) School
High School Diploma
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