Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
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Soumavo Roy

Soumavo Roy

Backend Support

Summary

Experienced in providing administrative support and managing back-office operations to ensure smooth workflow and accurate data management. Utilizing strong organizational skills and attention to detail to maintain efficient and reliable processes. Demonstrated track record of effective communication and collaboration, fostering a cohesive and productive team environment.

Overview

5
5
years of professional experience
1
1
Certification
3
3
Languages

Work History

Back Office Executive

Sumcon Infraventure LLP
04.2025 - 05.2025
  • Looks upon Marketing and Tendering in HO/Sites
  • Achieved high levels of accuracy in data entry tasks through close attention to detail and regular quality checks.
  • Maintained inventory for back-office supplies, computers and work-stations.

Customer Relationship Manager

NEXA - Maruti Suzuki India Ltd
02.2023 - 05.2023
  • Preserving thorough records of customer correspondence, handling feedback, and working with sales teams to create plans to boost sales and customer engagement.
  • Created customer support strategies to increase customer retention.
  • Made customers aware of current and new programs and services.

Back Office Executive

Topsel Toyota
09.2020 - 01.2023
  • Managing transaction records, handling confidential documents, and specializing in vehicle FASTag activation while addressing customer queries and issues.
  • Supported sales team with accurate data analysis to sharpen strategic approaches.
  • Organized office operations, leading daily activities and controlling correspondence.
  • Managed invoices from vendors to assist accounting department in reducing annual expenses.

Education

MBA - Marketing

Manipal University Jaipur
Jaipur, India
01.2022 - 2024.12

B.Com - Accounting And Finance

University of Calcutta
Kolkata, India
08.2017 - 2020.12

ISC -

Narmada School
Kolkata, India
04.2001 -

ICSE -

St. Clare School
Kolkata, India
04.2001 -

Skills

Organized file management

Certification

Artificial Intelligence, 04/01/24

Interests

Watching sports, listening music, travelling, reading and photography

Timeline

Back Office Executive

Sumcon Infraventure LLP
04.2025 - 05.2025

Customer Relationship Manager

NEXA - Maruti Suzuki India Ltd
02.2023 - 05.2023

MBA - Marketing

Manipal University Jaipur
01.2022 - 2024.12

Back Office Executive

Topsel Toyota
09.2020 - 01.2023

B.Com - Accounting And Finance

University of Calcutta
08.2017 - 2020.12

ISC -

Narmada School
04.2001 -

ICSE -

St. Clare School
04.2001 -

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Soumavo RoyBackend Support