Soumya Singh
Bengaluru,KA
Summary
Diverse experience with Product based companies. Worked with teams across Geos. Experience of managing and training teams. Looking forward to utilize my skills and learnings as a Product Manager.
Overview
10
10
years of professional experience
Work History
Sales Analyst 3
NetApp India Pvt. LTD, Varite India Pvt Ltd
, KA
12.2018 - Current
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Executing critical activities during Month end, Quarter end and Year end.
- Enabled sales operations to run smoothly through effective management of department's workflows and processes.
- Applied sales forecasting techniques and strategic planning to verify sales and profitability of products, lines and services.
- Collaborated with sales executives to determine sales areas that could be improved.
- Developed accurate sales forecasts by analyzing sales feedback and wrote reports for senior leadership.
Business Support Specialist
Dell Technologies
Bengaluru , KA
08.2014 - 04.2018
- 5years of experience with Dell Product Launch Team with main responsibility of managing SLA adhered multiple projects for creating services SKU (Store Keep Unit) for Dell new and existing product and managing it end to end.
- Managed and designed onboarding process for new personnel, expediting full operational competency through standardized curriculum.
- Study Global Service Offering Plan and Business Requirement documents before creating services to ensure service delivery within SLA.
- Worked on creating customized services for Dell clients within critical timelines and ensured delivery in sales system which required high level of commitment and awareness.
- Worked closely with Services, Marketing, Costing, Pricing, Analytics and Product Teams.
- Set up/Participation in Global Service Update weekly calls/creating weekly reports to produce Global yet regionalized announcements as appropriate.
- Rendered on-demand support to senior leadership, connecting executives with appropriate management personnel to address concerns.
- Consulted with customers about current products and services, proposed upgrades and finalized sales.
Process Associate
Dell Perot System
Chennai
01.2012 - 08.2014
- Actively worked to launch and maintain Dell Enterprise products & managed Content for Dell Online and Offline Store across 30 European Countries.
- Provided end to end sales support for Enterprise and Consumer products like Server, Storage, Networking devices, Laptops, Notebooks, Printer etc.
- Communicated with Brand manager, Product Line Managers, Pricing team and Store Keeping Unit Managers regarding Dell store, Product Launch and Sales issues.
- Identified and resolved process issues to drive optimal workflow and business growth.
- Partnered with cross-functional teams to conduct thorough discovery and due diligence on existing processes.
Education
Bachelor of Engineering (B.Tech - Electrical, Electronics And Communications Engineering
IITT College of Engg. Himachal Pradesh University.
ShimlaSkills
Reporting and Quantitative analysis skills
Timeline
Sales Analyst 3
NetApp India Pvt. LTD, Varite India Pvt Ltd
12.2018 - Current
Business Support Specialist
Dell Technologies
08.2014 - 04.2018
Process Associate
Dell Perot System
01.2012 - 08.2014
Bachelor of Engineering (B.Tech - Electrical, Electronics And Communications Engineering
IITT College of Engg. Himachal Pradesh University.
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