Soumyajit Chakraborty
Kolkata
Summary
Dynamic consultant with a proven track record of driving success across diverse industries. Exceptional interpersonal, problem-solving, and analytical skills facilitate the delivery of strategic advice and expertise that enhance business performance for client organizations. Proficient in all facets of operations, strategy, and finance, providing comprehensive support tailored to meet unique client needs. Committed to fostering collaborative relationships that drive sustainable growth and innovation.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Consultant
Infosys Ltd.
05.2025 - Current
- Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
- Managed client relationships through regular check-ins and updates on project progress.
- Enhanced team productivity by providing guidance on effective time management and prioritization techniques.
Business Analyst
Tata Consultancy Services
11.2020 - 05.2024
- Collaborated with business stakeholders and clients to gather, analyze, and document requirements, translating them into automation and SaaS-based solutions that improved operational efficiency by 30%–40%.
- Analyzed existing business processes to identify inefficiencies and automation opportunities, resulting in a 50% increase in process automation coverage, and a significant reduction in ServiceNow by manual effort.
- Designed and documented end-to-end business processes and workflows, ensuring alignment between business objectives and technical automation solutions.
- Worked closely with technical teams to design, develop, and deploy automation solutions using PowerShell and the Aternity SaaS platform, ensuring that solutions met defined business requirements.
- Led requirement analysis for bulk remediation capabilities, enabling the execution of scripts across multiple devices using API-based solutions, improving turnaround time, and operational scalability.
- Designed 7+ interactive dashboards to provide real-time operational insights, enabling faster decision-making, and improved stakeholder visibility.
- Performed data analysis to evaluate user behavior and system performance, contributing to a 20% improvement in user experience (UX), and customer satisfaction.
- Acted as a client-facing Business Analyst, facilitating discussions, validating requirements, and ensuring successful solution delivery that improved process efficiency by 30%.
- Leveraged 3+ years of Windows administration experience to support root cause analysis, requirement validation, and effective resolution of SaaS platform issues.
- Worked in an Agile environment, collaborating with cross-functional teams, managing requirements, and tracking delivery using Jira.
Education
PGPM -
Great Lakes Institute of Management
Chennai4 2025
B Tech - Computer Science
Netaji Subhash Engineering College
Kolkata6 2020
WBCHSE (XII) -
Inda Krishnali Shiksha Niketan
Kharagpur4 2016
WBBSE (X) -
Ramakrishna Mission Vidyabhavan
Midnapur3 2014
Skills
- Data analysis
- Client relationship management
- Business process design
- Agile methodologies
- Automation solutions
- Business Transformation
- Stakeholder engagement
- Client engagement
- Aternity
- Tableau
- Programming in Java
- Data analysis skills
- Performance analytics
- ServiceNow
- Jira
Accomplishments
- Reduced the vulnerabilities from the client environment by 60% using Aternity which helps them in achieving secure environment and gain “Cyber Essential+” certification.
- I have been recognized as “Contextual Master” in my organization and awarded by clients thrice to reduce the manual efforts for my support teams using Aternity which increases the productivity.
Certification
• Core Java
• HTML, Python
• Discrete Mathematics
• Certified Product Owner
• Global Agile Certification
• HTML, Python
• Discrete Mathematics
• Certified Product Owner
• Global Agile Certification
Projects
Developed cryptographic algorithms that strike a balance between security and efficiency, are lightweight, and are suited for Internet of Things devices with constrained resources., Benchmarked algorithms for memory usage, energy consumption, and execution time, and carried out vulnerability evaluations., Improved secure communication for devices by effectively integrating the solution into IoT systems in environments such as industrial IoT and smart homes.
Hobbies and Interests
Music, Song-writing, Playing Instruments
Languages
- English
- Bengali
- Hindi
POSITIONS OF RESPONSIBILITY
- Led a cross-functional team to successfully achieve Cyber Essentials+ certification, ensuring 60% reduction in vulnerabilities within the client environment. Managed task delegation, team coordination, and quality assurance to improve overall cybersecurity posture. Responsible for utilizing DevOps platform tools, specifically Azure, and managing end-user monitoring through Aternity to ensure system efficiency andperformance optimization.
- Automated SAP application deployments using Jenkins CI/CD pipelines, reducing manual intervention and errors. Integrated Ansible for consistent environment configurations across multiple SAP servers and monitored deployments with the ELK Stack. Achieved a reduction in deployment time and improved overall system reliability.
Aternity SME(Utility Project)
As an SME in utility-based projects, I optimize infrastructure efficiency and reliability through strategicanalysis and implementation, ensuring sustainable solutions for energy and resource management.
Timeline
Consultant
Infosys Ltd.
05.2025 - Current
Business Analyst
Tata Consultancy Services
11.2020 - 05.2024
PGPM -
Great Lakes Institute of Management
B Tech - Computer Science
Netaji Subhash Engineering College
WBCHSE (XII) -
Inda Krishnali Shiksha Niketan
WBBSE (X) -
Ramakrishna Mission Vidyabhavan