Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
BRANCH POST MASTER, MULTI TASKING STAFF [GROUP C]
INDIA POST, MINISTRY OF IT AND COMMUNICATIONS, GOVERNMENT OF INDIA
Kolkata
07.2020 - 07.2025
Contributed innovative ideas and solutions to enhance team performance and outcomes.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Worked with cross-functional teams to achieve goals.
Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
Field Development Assistant
INDIA POST PAYMENTS BANK IN COLLABORATION WITH NATIONAL BANK FOR AGRICULTURE AND RURAL DEVELOPMENT
Ranaghat
10.2021 - 10.2021
Supported outreach programs to enhance financial literacy among rural communities.
Awarded the best and efficient employee tag in relation to the performance in "FINANCIAL LITERACY DRIVE AND FINANCIAL INCLUSION PROGRAMME"
Education
Bachelor of Arts - English Literature
SCHOOL OF LITERATURE, RANAGHAT COLLEGE
RANAGHAT
10-2020
Master of Arts - INTERNATIONAL RELATIONS AND ARES STUDIES
SCHOOL OF INTERNATIONAL STUDIES
JAWAHARLAL NEHRU UNIVERSITY
Skills
writing vlogs
Writing articles related to international relations
Customer service
Inventory control
Financial literacy
Cross-functional teamwork
Outreach program development
Conflict resolution
Effective communication
Performance evaluation
Strategic planning
Operations supervision
football
cricket
kabaddi
Languages
Bengali
First Language
English
Upper Intermediate (B2)
B2
Hindi
Intermediate (B1)
B1
CERTIFICATES AND AWARDS
Search engine optimization
'Jan Bhagidari' program
Award of Excellence by the Chief Postmaster General for efficiency in fieldwork
Two-wheelers awarded by the government for completing milestones in the financial inclusion program
Writer and evaluator in the field of geopolitical risk analysis
LICENCES
ACADEMIC:
JSTOR
Down to earth
TRANSPORTATION:
Two-wheeler with gear
References
References available upon request.
Timeline
Field Development Assistant
INDIA POST PAYMENTS BANK IN COLLABORATION WITH NATIONAL BANK FOR AGRICULTURE AND RURAL DEVELOPMENT
10.2021 - 10.2021
BRANCH POST MASTER, MULTI TASKING STAFF [GROUP C]
INDIA POST, MINISTRY OF IT AND COMMUNICATIONS, GOVERNMENT OF INDIA
07.2020 - 07.2025
Bachelor of Arts - English Literature
SCHOOL OF LITERATURE, RANAGHAT COLLEGE
Master of Arts - INTERNATIONAL RELATIONS AND ARES STUDIES
Senior Manager at CSC E-Governance Services India Ministry of Electronics & Information Technology Government of IndiaSenior Manager at CSC E-Governance Services India Ministry of Electronics & Information Technology Government of India