SOUMYAJIT SENGUPTA
Kolkata,West Bengal
Summary
Dedicated banking professional with over a decade of experience in the financial sector. Possess extensive expertise in digital banking, KYC compliance, customer relationship management, and marketing of financial products. Adept at handling financial transactions, regulatory compliance, and cross-selling initiatives to drive business growth. Seeking to leverage my skills in financial analysis, risk management, and banking operations in a dynamic environment.
Overview
19
19
years of professional experience
7
7
years of post-secondary education
1
1
Certification
Work history
Assistant manager
State Bank of India
Kolkata
2024.04 - Current
- Deposit Mobilization
- Customer Complain Management
- Various Cash and Security Management
- KYC and compliance related work
- Branch Banking and other operational work
Senior Associate
State Bank of India
Kolkata
2022.01 - 2024.03
- Contributed to digital loan group and supported NPA recovery activities daily.
- Handled regional manager secretarial duties and office coordination for smooth operations.
- Created and maintained updated CRM records tracking office communications effectively.
Associate
State Bank of India
Kolkata
2014.01 - 2021.12
- Manage KYC and AML checks during account opening procedures daily.
- Handle digital banking operations and complete CBS workflow steps accurately.
- Drive marketing and cross-selling campaigns for banking products and services consistently.
- Manage customer relationships to improve client satisfaction and retention through effective CRM.
- Execute banking operations, including transactions and risk assessments, with care.
- Handled telephonic communications, enhanced external relations.
Junior associate
State Bank of India
Murshidabad, West Bengal
2012.12 - 2013.12
- Handle daily cash transactions at the counter using approved procedures.
- Update KYC records to keep customer files current and accurate.
- Verify documentation at counter to support compliant KYC refreshes.
Single window operator
United Bank of India
Kolkata, West Bengal
2012.11 - 2012.12
- Processed high-volume cash transactions with accuracy and efficiency.
- Managed passbook printing and KYC documentation updates.
- Assisted customers with various banking services to enhance customer satisfaction.
Process Associate
Tata Consultancy Services
Kolkata, West Bengal
2012.07 - 2012.10
- Managed trust accounting and prepared trust summary reports.
- Filed annual compliance reports in adherence to state laws.
- Coordinated client interactions for financial services.
Junior Accountant / Data Entry Operator
J K Trading
Kolkata, West Bengal
2008.01 - 2010.11
- Managed accounting transactions and financial records in Tally ERP.
- Maintained bookkeeping records for streamlined financial reporting.
- Provided customer support as required.
Database & Tele calling Associate
RG Consultants
Kolkata, West Bengal
2007.01 - 2007.06
- Managed and maintained financial databases for data retrieval and analysis.
- Conducted telemarketing activities for business development.
Education
Tally ERP -
PL Academy (Govt. of West Bengal)
2012.01 - 2012.03
Bachelor of Commerce - Accounts and Finance
University of Calcutta
Kolkata 2003.04 - 2006.06
Standard XII - Commerce
Indian School Certificate Examination
Kolkata, West Bengal 2002.04 - 2003.03
Standard X -
Indian Council for Secondary Education
Kolkata, West Bengal 2000.04 - 2001.03
Certificate in KYC & AML -
Indian Institute of Banking and Finance
kolkataJAIIB -
Indian Institute of Banking and Finance
Kolkata, West BengalPost Graduate Diploma in Banking Operations -
Focus School of Business and Finance
Kolkata 2012.03 - 2012.08
Diploma in Financial Accounting System - MS Office, Tally
Barasat Youth Computer Training Center
Kolkata, West Bengal 2005.07 - 2006.06
Skills
- Digital banking and CBS operations
- KYC and AML compliance
- Customer relationship management
- Banking operations and account management
- Risk assessment and regulatory compliance
- Sales and cross-selling of banking products
- Financial analysis and investment strategies
Languages
English
Fluent
Hindi
Fluent
Bengali
Native
Affiliations
- • Active participation in indoor & outdoor sports. • Music and movie enthusiast. • Writing & journaling.
Certification
Foundation Training Program on SME Banking from 21/10/2024 to 16/11/2024
Timeline
Assistant manager
State Bank of India
2024.04 - Current
Senior Associate
State Bank of India
2022.01 - 2024.03
Associate
State Bank of India
2014.01 - 2021.12
Junior associate
State Bank of India
2012.12 - 2013.12
Single window operator
United Bank of India
2012.11 - 2012.12
Process Associate
Tata Consultancy Services
2012.07 - 2012.10
Post Graduate Diploma in Banking Operations -
Focus School of Business and Finance
2012.03 - 2012.08
Tally ERP -
PL Academy (Govt. of West Bengal)
2012.01 - 2012.03
Junior Accountant / Data Entry Operator
J K Trading
2008.01 - 2010.11
Database & Tele calling Associate
RG Consultants
2007.01 - 2007.06
Diploma in Financial Accounting System - MS Office, Tally
Barasat Youth Computer Training Center
2005.07 - 2006.06
Bachelor of Commerce - Accounts and Finance
University of Calcutta
2003.04 - 2006.06
Standard XII - Commerce
Indian School Certificate Examination
2002.04 - 2003.03
Standard X -
Indian Council for Secondary Education
2000.04 - 2001.03
Certificate in KYC & AML -
Indian Institute of Banking and Finance
JAIIB -
Indian Institute of Banking and Finance