Hi, I’m
Krunal Sarage
Banking Consultant In Branch Banking Operations
Nagpur,MH
Summary
Results-driven Branch Operations Manager with over 13 years of experience in retail banking, branch operations, compliance, customer service, and cross-selling financial products. Proven ability to lead branch teams, drive profitability, and maintain regulatory compliance across high-volume banking environments. Expertise in Core Banking Systems (CBS), Finacle, and Fin-core, with hands-on experience managing CASA, loans, insurance, mutual funds, and investment products. Skilled in team leadership, sales target achievement, and streamlining operational workflows to enhance customer satisfaction. Strong track record in cost control, risk management, and branch productivity optimization. Multilingual professional fluent in English, Hindi, and Marathi, with a customer-centric and goal-oriented approach.
Overview
14
years of professional experience
3
Languages
Work History
Suryoday Small Finance Bank
Assistant Branch Manager (Manager)
07.2025 - Current
Job overview
- Lead branch operations in line with AOP (Annual Operating Plan) and profitability targets.
- Oversaw daily operations and ensured adherence to banking regulations.
- Monitor compliance, reduce customer wait times, and improve service satisfaction.
- Strategize branch-level cross-sell initiatives and enhance CSO’S productivity.
- Ensure cost-effective decision-making and delivery of revenue-generating solutions.
Utkarsh Small Finance Bank
Branch Operations Manager (DM)
06.2022 - 06.2025
Job overview
- Lead branch operations in line with AOP (Annual Operating Plan) and profitability targets.
- Monitor compliance, reduce customer wait times, and improve service satisfaction.
- Strategize branch-level cross-sell initiatives and enhance CSO’S productivity.
- Ensure cost-effective decision-making and delivery of revenue-generating solutions.
ICICI Bank Ltd
Deputy Branch Manager (DM2)
11.2018 - 06.2022
Job overview
- Oversaw daily operations and ensured adherence to banking regulations.
- Guided team to achieve targets across product lines including CASA, loans, and insurance.
- Implemented branch-level sales strategies and improved customer onboarding process.
IndusInd Bank Ltd
Key Account Manager (Deputy Manager)
02.2018 - 08.2018
Job overview
- Handled key banking products including Mutual Funds, Loans, Insurance, SIPs, and Cards.
- Drove retail acquisition and managed a portfolio of high-value clients.
RBL BANK LTD
Relationship Manager (AM)
09.2016 - 07.2017
Job overview
- Managed overall branch functions, from FD/RD issuance to compliance monitoring.
- Developed investment solutions tailored for HNI customers and expanded client base.
YES BANK LTD
Client Relationship Partner (Senior Relationship Officer)
10.2014 - 04.2016
Job overview
- Sourced CASA and third-party products, boosting branch revenue.
- Successfully maintained key corporate relationships.
Indusind bank Ltd.
Relationship Officer
08.2013 - 09.2014
Job overview
- Achieved branch-level sales targets for banking and investment products.
- Played a key role in expanding retail banking portfolio.
Axis Securities Ltd.
Sales Executive
06.2012 - 08.2013
Job overview
- Customer visit for (EDC)
- Achieving sales targets
- Driving key corporate relationship in respective companies. Achieving Corporate/ bulk tie ups.
Education
RTM Nagpur UniversityNagpur
B.Com
01.2012
University Overview
GPA: 52.50%
Maharashtra State BoardNagpur
12th
01.2009
University Overview
- Nagpur Division
- GPA: 62.33%
Maharashtra State BoardNagpur
10th
01.2007
University Overview
- Nagpur Division
- GPA: 69.07%
Skills
Finacle Banking /Fin-core systems
CBS (Core Banking Systems)
SQL
Tally 90
MS Office
Internet Applications
Branch Operations Management
Regulatory & Compliance Adherence
Cross-Selling & Revenue Growth
Team Leadership & Productivity Enhancement
Customer Relationship Management (CRM)
Finacle, Fin-core, CBS Systems, SQL
Banking Products: CASA, Loans, Insurance, Investments
Sales Target Achievement
Extracurricular Activities
Awarded certificates of appreciation at Utkarsh, IndusInd, Icici & YES Bank. Consistently achieved monthly incentives and qualified for FY contests. Received Certificate of appreciation in Indusind bank 2018. Received Certificate of appreciation In Yes Bank 2016. Received Certificate of Appreciation In Icici Bank. Received appreciation certificates in Utkarsh bank every months and qualify FY 2023-2024 and FY 2024-25 yearly contest also.
Declaration
I hereby affirm and declare that the information given above is true to the best of my knowledge DATE:- PLACE:- NAGPUR Krunal Sarage
Personal Details
- Date of Birth: 19th August 1992
- Present Address: 9/3-B, Row House No.A-4 12 Rachana Samrudhi, Nagpur(Urban), Pipla, Nagpur, Maharashtra-440034
Timeline
Assistant Branch Manager (Manager)
Suryoday Small Finance Bank
07.2025 - Current
Branch Operations Manager (DM)
Utkarsh Small Finance Bank
06.2022 - 06.2025
Deputy Branch Manager (DM2)
ICICI Bank Ltd
11.2018 - 06.2022
Key Account Manager (Deputy Manager)
IndusInd Bank Ltd
02.2018 - 08.2018
Relationship Manager (AM)
RBL BANK LTD
09.2016 - 07.2017
Client Relationship Partner (Senior Relationship Officer)
YES BANK LTD
10.2014 - 04.2016
Relationship Officer
Indusind bank Ltd.
08.2013 - 09.2014
Sales Executive
Axis Securities Ltd.
06.2012 - 08.2013
RTM Nagpur University
B.Com
Maharashtra State Board
12th
Maharashtra State Board
10th