Soumyakanti Ghosh
Key Account Manager (Sales & Service)
Burdwan
Summary
To take up any kind of challenging job commensurate with my ability & knowledge to perform it successfully. I am able to work with my own initiative or as a part of the team in a dynamic environment with maximum utilization of my skills & knowledge to achieve the vision of the organization
Overview
10
10
years of professional experience
3
3
Languages
Work History
Manager - sales & service
TRL KROSAKI REFRATORIES LIMITED
12.2021 - Current
- Manage key PSU accounts (SAIL units) and mini mills
- Generate ₹100+ Cr sales revenue and ensure bonus collection through sales & service
- Execute TTM/TRM and consumable refractory orders
- Ensure achievement of monthly sales targets and timely payment collection
- Retain customers and realize bonuses through debit and credit note mechanisms
- Monitor dispatches and debtor health through SAP
- Drive new business development initiatives
- Monitor BOM for maximum contribution and prepare cost sheets with cross-functional teams
- Maintain DSO targets, KAM dashboards, OD/OS, and write-off controls
- Handle accounts receivable, payment adjustments, and unallocated payments
- Manage CRM and GeM portal activities
- Prepare Annual Business Plans (ABP) with revenue visibility
- Introduce new products and technical solutions to customers
- Provide technical support and on-site troubleshooting
Deputy Manager - Technical service
REFRATECHNIK( INDIA ) PVT LTD
01.2018 - 11.2021
Major Customers: AMNS Steel, L&T Special Steel, JSW Dolvi, JSPL Angul
Equipment Handled: Steel Ladles (150–250 MT), EAF (150–180 MT), CONARC (210 MT)
- Handle techno-commercial activities of monolithics for ferrous and non-ferrous sectors
- Develop HA castables for steel and non-ferrous industries
- Plan material dispatches and coordinate with stores for early GRN
- Prepare monthly performance and failure analysis reports
- Conduct Kg/Ton and Rs/Ton consumption analysis
- Calculate and modify BOMs for ladle and furnace applications
- Implement zonal lining concepts and establish new material trials
- Perform LOT analysis and lining life estimation
- Select brands and execute Kaizen projects for MgO-C brick applications
- Apply basic and HA monolithics in steel and non-ferrous units
- Reduce cost and specific consumption through innovative projects
- Develop logic for brand selection using erosion profile analysis
- Troubleshoot and analyse MgO-C brick performance failures
- Provide techno-commercial support to the sales team
- Gain exposure to Total Refractory Management (TRM) for ladle and furnace
- BOM Making for Ladle & Furnace for TRM
- Establishment of New Material Trial at site
- Monthly Performance report making For ladle & Furnace
Assistant Manager ( R& D)- IPNR Divisions
H& R JOHNSON( I)
07.2016 - 12.2017
- Conduct quality control and recipe design for OPC, PPC, and PSC cement
- Perform laboratory testing including CCS, NC, fineness, and chemical analysis
- Develop grinding aids for OPC and PPC cement in ball mills
- Develop waterproof cement formulations
- Handle rotary kiln refractory and castable applications
- Improve ball mill grindability index and process efficiency
Education
Post B. Sc B. Tech - Ceramic Engineering
University of Calcutta
01.2016
B.Sc - Chemistry ( Honours)
Kalyani University
01.2013
Higher Secondary Examination - undefined
WBCHSE
01.2010
Secondary Examination - undefined
WBBSE
01.2008
Skills
B2B Sales
Key Account Management
Negotiation
Contract Management
SAP-Sales, Billing & distribution
Debtors Management
Advanced Excel & PPT
CRM Mapping
Customer Management
Debtor Management
Interests
Playing cricket
Listening to music
Bike riding
Timeline
Manager - sales & service
TRL KROSAKI REFRATORIES LIMITED
12.2021 - Current
Deputy Manager - Technical service
REFRATECHNIK( INDIA ) PVT LTD
01.2018 - 11.2021
Assistant Manager ( R& D)- IPNR Divisions
H& R JOHNSON( I)
07.2016 - 12.2017
B.Sc - Chemistry ( Honours)
Kalyani University
Higher Secondary Examination - undefined
WBCHSE
Secondary Examination - undefined
WBBSE
Post B. Sc B. Tech - Ceramic Engineering
University of Calcutta
Professional Courses
- Total Quality Management (TQM), Tata steel, 2020
- Advance Excel, Skill Nation, 2022
- Corporate Communication, Skill Nation, 2022
- Successful Negotiation-Essential Strategies & Skills, Coursera (University of Michigan), 2022
- Data Science, Udemy, 2021
- ISO 9001:2015 Quality Management, Pratham Consultant
- Iron & Steel making with equipment wise troubleshooting, Tata Steel, 2022
Professional Achievements
- TRL KROSAKI REFRATORIES LIMITED, First time booked BOF order at SAIL BSL with 18.98 Cr revenue/set and ensured bonus of 1.3 Cr. (First in TRL Krosaki)
- TRL KROSAKI REFRATORIES LIMITED, First time booked order of Steel ladle at ESL and till now executed more than 80 sets with LC payment terms (First supplier who executed this payment terms at ESL both Ladle & THC after negotiation).
- TRL KROSAKI REFRATORIES LIMITED, Successfully introduced & established spinel in metal zone of ladle and executed more than 50 sets order (First in any SAIL Plant)
- REFRATECHNIK( INDIA ) PVT LTD, Development of Spout & Gunning castable for Torpedo ladle for Improvement performance.
- REFRATECHNIK( INDIA ) PVT LTD, Development of castable for ladle block fixing & Bank ramming for better performance. (Less corrosion and no metal penetration)
- REFRATECHNIK( INDIA ) PVT LTD, Life improvement of MgO- C brick (15-20%) in ladle from service point view. (Microzoning/Low cost brand)
- H& R JOHNSON( I), Successfully established the grinding aid system in the PPC cement production which increases the ball mill throughput by 3% and successive decrease of power consumption.
Non Professional Achievements
- Achievement of NCC (National Cadet Corps) 'A' certificate by Dy. Director General, NCC in 2007.
- Achievement of 'First Aid along with Health Education' Certificate by STRAND WELFARE SOCIETY, Govt of W. B in 2006.
Linkedin Id
https://in.linkedin.com/pub/soumyakanti-ghosh/102/725/17b
Training
Five week In Plant Summer Training at INDIAN FIREBRICK INSULATION CO-OPERATIVE LIMITED (IFICO), SAIL REFRACTORY UNIT, Jharkhand from 2015-05-18 to 2015-06-27, where I got an idea about the reality of our theoretical knowledge. I got an idea about - how a plant is operated, There our project was 'Effect of % pyrophillite on the sinterability of High Alumina brick (67 % Al2O3)'. We did this project by using Ball mill, press, Tunnel kiln, XRF, RUL. In addition to this we also observed different types of raw material, slide gate plate. There I learned another important thing that is how to do collaborated work in a professional sector though there are variety of personalities from different cultures and academic backgrounds.