Soumyaranjan Nayak
New Delhi
Summary
Technical Assistant with extensive experience at National Technical Research Organisation, specializing in server performance monitoring and software troubleshooting. Demonstrated success in improving user satisfaction through efficient technical support and comprehensive documentation. Played a key role in system implementations while upholding high standards in technical operations for optimal performance and reliability.
Overview
6
6
years of professional experience
Work History
Technical Assistant
National Technical Research Organisation
08.2019 - Current
- Monitored server performance levels to run applications optimally.
- Assisted in the installation of hardware and software components, such as printers, scanners, and other peripherals.
- Maintained accurate records of all repairs performed on computers.
- Diagnosed computer problems using diagnostic tests and troubleshooting techniques.
- Provided technical support to users by troubleshooting hardware and software issues.
- Facilitated communication between technical and non-technical stakeholders.
- Provided customer and end-user support, resolving technical issues efficiently.
- Managed inventory of technical supplies and equipment, ensuring availability.
- Coordinated and supported the implementation of new systems and technologies.
- Participated in meetings, providing technical insights and updates.
- Monitored and maintained technical equipment, performing regular checks and updates.
- Participated in research and development projects, contributing technical expertise.
- Managed technical documentation and reports, ensuring accuracy and compliance with industry standards.
Education
M. Tech - M. Tech in CSE
BUPT
Cuttack, India08-2018
B. Tech - B. Tech in CSE
BUPT
BUPT09-2014
Diploma in CSE -
BOSE Cuttack
Cuttack ,India06-2011
Matriculation -
BSE ODISHA
ODISHA, INDIA07-2008
Skills
- Server performance monitoring
- Hardware installation
- Software troubleshooting
- Technical support and documentation
- Customer service
- Technical support
- Research and development
Languages
Odia
First Language
English
Intermediate (B1)
B1
Hindi
Proficient (C2)
C2
Timeline
Technical Assistant
National Technical Research Organisation
08.2019 - Current
M. Tech - M. Tech in CSE
BUPT
B. Tech - B. Tech in CSE
BUPT
Diploma in CSE -
BOSE Cuttack
Matriculation -
BSE ODISHA
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