Vijay M
KGF
Summary
Dynamic operations leader with a proven track record at Visit Health, excelling in team management and project execution. Skilled in enhancing service quality and operational efficiency through data analysis and effective communication. Committed to continuous improvement and delivering exceptional patient care, ensuring high satisfaction levels.
Overview
10
10
years of professional experience
Work History
Team Leader
Visit Health
03.2023 - Current
- Led and supervised team operations to achieve departmental goals.
- Managed workflow and ensured adherence to service quality standards.
- Facilitated communication between teams and management to improve operational efficiency.
Executive - Operations Team
Healthi Svasth Pvt. Ltd.
01.2019 - 07.2022
- Oversaw East and West zone operations to maintain efficiency and service quality.
- Managed daily operational activities to support seamless service delivery.
- Coordinated with internal teams to enhance service delivery processes.
- Ensured timely resolution of operational issues to minimize disruption.
Patient Care Coordinator (PCC)
Manipal Hospitals
01.2016 - 01.2019
- Coordinated patient services and appointments to streamline care delivery.
- Assisted patients with healthcare procedures and documentation for accurate processing.
- Ensured high patient satisfaction and service excellence through attentive support.
Education
Bachelor of Commerce - undefined
Asian Institute of Business Management
PUC - undefined
Karnataka State Council of Intermediate and Higher Education
SSLC - undefined
Skills
Team Leadership
Project Management
Operations Management
Customer Relationship Management
Continuous Improvement
Data Analysis
MS Office
Data Entry
Problem-Solving Skills
Adaptability & Flexibility
Verbal communication
Team management
Languages
Kannada
Hindi
Telugu
Tamil
English
Kannada
Hindi
Telugu
Tamil
Timeline
Team Leader
Visit Health
03.2023 - Current
Executive - Operations Team
Healthi Svasth Pvt. Ltd.
01.2019 - 07.2022
Patient Care Coordinator (PCC)
Manipal Hospitals
01.2016 - 01.2019
Bachelor of Commerce - undefined
Asian Institute of Business Management
PUC - undefined
Karnataka State Council of Intermediate and Higher Education
SSLC - undefined
Awards & Honors
Consistently recognized as an Outstanding Performer across three companies (Svasth Healthi and Manipal hospitals PVT Ltd), receiving certificates for exceptional contributions