Sourabh .
Gurgaon
Summary
An enthusiastic network engineer with the necessary drive and determination needed to resolve complex networking issues. Possessing effective organizational skills and excellent working knowledge of networking technologies and having a commitment to keep up to date with the latest developments.
Diligent NOC Engineer with 3.6 years of experience in thorough planning and oversight of critical network infrastructure improvements. Seasoned expert at maintaining methods and procedures for creating and scheduling system maintenance. Key identification and analysis of equipment performance to reach NOC performance expectations. Critical contributions to setting network thresholds, coordinating projects, and leading operations assessment.
Overview
3
3
years of professional experience
1
1
Certification
Work History
NOC Engineer
Universal Technology Solutions
02.2025 - Current
- Supported global network users with connectivity, VPN, and access issues.
- Monitored and maintained network and software components according to established guidelines and best practices.
- Troubleshot routers, layer 2 and 3 switches, and network.
- Coordinated with technical support, service provisioning and sales teams to deliver network services at or above SLA requirements.
- Closed first-time tickets quickly and met resolution volume requirements.
- Troubleshot complex multi-vendor network service provider issues.
Tac Engineer
Ebullient Securities
02.2024 - 02.2025
- Block unwanted websites on wired network & wireless network for network security.
- Responsible for configuration of Biometric machines, storage & retrieval of data on requirement.
- Responsible for purchasing application VPN & VPS servers & troubleshoot issues in these servers.
- Responsible for maintain record of all hardware & accessories in proper excel sheet.
- Configure Wi-Fi device in all location of office & also responsible for maintaining logs of wireless network
- Knowledge of routing protocols (OSPF, BGP)
- Fortinet Firewall Policy change
- Inbound and outbound policy work
- Upgrade Sever and Router ISO Cisco
NOC Engineer
V5 Global Services
11.2022 - 02.2024
- CEN incidents, faults, and service quality issues within strict SLAs, ensuring our customers stay connected.
- Coordinate outage restoration with customers, minimizing down time and maximizing service uptime.
- Maintain SOPs, knowledge bases, and learnings, streamlining procedures and empowering future success.
- Hands on experience in IP troubleshooting domain and on knowledge of Nokia , Huawei or Cisco products
- Knowledge of routing protocols (OSPF, BGP) and data carrying techniques (ISIS)
- Changing Route Limit and VRF
- Work On IP and OSPF BGP VLAN STP ETH Channel
- TOOLS Putty DT Tools and other tools
- Work SLA TASK and Daily base Customer end Issue resolved
Network Administrator
Sharkspin
05.2022 - 11.2022
- Block unwanted websites on wired network & wireless network for network security.
- Responsible for configuration of Biometric machines, storage & retrieval of data on requirement.
- Responsible for purchasing application VPN & VPS servers & troubleshoot issues in these servers.
- Responsible for maintain record of all hardware & accessories in proper excel sheet.
- Configure Wi-Fi device in all location of office & also responsible for maintaining logs of wireless network.
- Responsible for interconnection of all devices with switches & maintain different-different network on team’s requirement.
- Responsible for local, network printer configuration & its troubleshooting.
- Provide System Support to 200 corporate users on windows, Ubuntu & Centos.
- Responsible for handling hardware & software related issues & also configuration of desktop & laptop.
- Responsible for maintain internet speed & any fluctuation in the network.
- Responsible for configuration of all operational security related policy in desktop & laptop.
- Troubleshoot problems All Desktop & Laptop Hardware and OS Configuring of Driver & Devices. Configuration New user PC & Profile, IP Address configuration.
- Coordinate and manage relationships with vendors like Internet service provider, postpaid Sims provider, Hardware vendor & give IT & network support to employees.
- Configuration of Untangle firewall, monitoring logs of firewall & its security related updates in firewall.
- Configuration of multiple VPS servers in Ubuntu on team’s requirement & its all security parameters for network security.
- Responsible for check logs of employee activity on network.
Education
Bachelor of Engineering - Electronics and Communications Engineering
Himalayan University
05-2022
Skills
- ROUTING
- SWITCHING
- OSPF,BGP
- NETWORK
- Fortinet firewall
- Routing protocol implementation
- Network configuration design
- System monitoring
- Network troubleshooting
- Network operations monitoring
- Hardware diagnostics
- Network repairs and maintenance
- Network systems installation
- Hardware and software monitoring
Certification
- CISCO CCNA & CCNP CERTIFIED fortinet firewall
- Cisco Certified Network Associate (CCNA , CCNP fortinet firewall)
Training
- Network Engineer
- DEC 2021 - TILL NOW NETWORK ENGINEER Networking PVT. LTD.
Disclaimer
I hereby declare that the above-mentioned information is correct up to my knowledge and I bear the responsibility for the correctness of the above-mentioned particulars.
Summary
- Network Engineer, with knowledge of Implementing Networks, coupled with extensive knowledge of Service Provider Network & Local Area Network.
- Good Hands on experience of routing protocols (OSPF, EIGRP,) & Switching Protocols
- Good hand on experience BGP OSPF NX-OS Switch
- Knowledge of implementing and troubleshooting complex layer 2 technologies such as VLAN, Trunks, VTP, Ether channel, STP, RSTP HSRP VRRP MSTP.
- Excellent working knowledge of TCP/IP protocol suite and OSI layers
- Excellent Communication and Customer Service skills.
- Implementing connectivity solutions for Small, Medium, and Enterprise customers
Languages
English
Intermediate (B1)
Hindi
Bilingual or Proficient (C2)
Timeline
NOC Engineer
Universal Technology Solutions
02.2025 - Current
Tac Engineer
Ebullient Securities
02.2024 - 02.2025
NOC Engineer
V5 Global Services
11.2022 - 02.2024
Network Administrator
Sharkspin
05.2022 - 11.2022
Bachelor of Engineering - Electronics and Communications Engineering
Himalayan University
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