Open To Work
Hi, I’m
Sourabh Chavan
As An IT Officer In Bank
Kolhapur
Summary
Dynamic IT professional with a proven track record at The Kolhapur Urban Co-op Bank, excelling in technical support and problem-solving. Skilled in Oracle SQL and SAP ERP, I effectively enhanced banking services and streamlined IT operations, ensuring compliance and operational efficiency. Committed to delivering exceptional user support and resolving complex issues promptly.
Overview
8
years of professional experience
1
Certification
Work History
The Kolhapur Urban Co-op BankKolhapur
IT Officer
12.2021 - Current
Job overview
- Executed ATM and IMPS activations to enhance banking services.
- Delivered support for daily branch operations and technical requirements.
- Oversaw LRB Module utilization, ensuring effective functionality.
- Generated reports for IT Head in accordance with specifications and deadlines.
- Addressed CBS software issues to sustain operational efficiency.
- Performed regular database backups during weekly end-of-day activities.
- Monitored antivirus systems and resolved network connectivity challenges.
- Fulfilled tasks assigned by IT Head, contributing to departmental objectives.
- Managed IT support requests and provided technical assistance to bank staff.
- Implemented system updates and ensured compliance with security protocols.
- Assisted in troubleshooting hardware and software issues for end-users.
- Collaborated with team members to streamline IT operations and improve efficiency.
- Installed and maintained computer systems, networks, printers and scanners.
- Provided technical assistance to users with hardware and software issues.
- Created user accounts, set passwords and provided access rights to users.
- Resolved customer complaints regarding IT services in a timely manner.
PCUBE Technologies
Technical Support Engineer
08.2021 - 11.2021
Job overview
- Research, diagnose, troubleshoot, and resolve customer issues in an accurate and timely manner.
- Provide prompt and accurate feedback to the customer.
- Ensure proper recording and closure of all issues.
- Provided technical support to customers via phone and email.
- Installed and tested operating systems, applications, updates, patches, and service packs.
- Created user accounts in Active Directory while maintaining proper security protocols.
- Collaborated with engineering teams to resolve complex technical problems.
Vilsons Particle Board Industries Ltd.
Trainee Incharge of Store department
06.2017 - 08.2018
Job overview
- Generated daily Inward Reports to track material inflow efficiently.
- Created daily Issue Reports to document material discrepancies.
- Produced daily Goods Received Notes (GRN) for inventory accuracy.
- Maintained monthly stock reports for all stores to ensure comprehensive oversight.
Education
Bharati Vidyapeeth Deemed UniversityPune
MCA
01.2017
Shivaji UniversityKolhapur
BCA
01.2015
Skills
- SAP ERP – Finance (ECC 60)
- Problem-solving aptitude
- Technical support
- Oracle SQL
- Computer proficiency
- Microsoft Office Suite
- Internet navigation
Certification
- SAP ERP Finance, Version ECC 6.0, Delphi Computech – SAP Authorized Training Center, Pune, Maharashtra.
- Certificate of completion in Master Directions on IT Outsourcing.
- Certification Training Program on Cyber Security.
Personal Information
- Father's Name: Mr. Suresh Ganpatrao Chavan
- Mother's Name: Mrs. Hema Suresh Chavan
- Date of Birth: 05/20/93
- Marital Status: Married
Timeline
IT Officer
The Kolhapur Urban Co-op Bank
12.2021 - Current
Technical Support Engineer
PCUBE Technologies
08.2021 - 11.2021
Trainee Incharge of Store department
Vilsons Particle Board Industries Ltd.
06.2017 - 08.2018
Bharati Vidyapeeth Deemed University
MCA
Shivaji University
BCA