SOURABH SINGH

A Smart-Working Salesforce Admin and Tester who is attentive to detail and has excellent time-management skills. Has achieved a 99% success rate in identifying bugs and suggesting ways to fix them.

Salesforce.com 5X certified Functional Administrator/Analyst with 3+ years of experience in SFDC Automation tools like Flows, Process Builder, Workflow Rules. Good knowledge in designing of custom objects, fields, dynamic page layouts, custom labels, and building reports. Experience in data migration and integration using Data Loader. Follow Agile methodology involving onsite and offshore coordination. Good experience in addressing problems, investigating root causes and implementing successful resolutions.

Project 1: Project is based on the testing of a Content Management System.

Requirements: Requirements came in the form of Manually testing all the pages of a website.

Solution:

• Analyzing the pages.
• Creating a Test case in an excel sheet.
• Covering all the Positive and Negative scenarios in the test cases.
• After testing each section of the page manually, update their statuses accordingly.
• Passing/Failing the page according to the test scenarios.
• Providing the update to the client over a call.
• Maintain and Update smartsheets for clients.

Project 2 :Domain: Salesforce
Topic: Created a Portfolio on Salesforce

Description: In this project, we Set Up a Community, Customize the Panel Theme and Color, Create Navigation and Pages. Setting users and their permission to ensure only those users will be able to see records to which we have provided access.

Project 3 : Site Assistance Setup.
Setup the Site assistance through Apty tool and Worked on 3.x and 4.x updated apty tools.

Project 4 : Project is based on Workflow builder.

Requirements: Client wanted email alert whenever changes occur in records.

Solution:

• Analyzing the requirements of the client.
• Created WorkFlow builder.
• Covering all the requirements of the client.
• After creating WorkFlow builder, design test scenarios and test cases.
• Providing the update to the client over a call.

Project 5 : Project is based on Online Surveys by Survey Monkey.

Requirements: Client wanted feedback and reviews for the product from users.

Solution:

• Analyzing the requirements of the client.
• Created Q/A surveys.
• Covering all the requirements of the client.
• Stored the data from User and improve the product accordingly.
• Used different ways to create surveys.

• Data Management
• Community Cloud
• Workflow Automation
• Reports & Dashboards
• Customization and Configuration
• Sales and Service cloud
• User Setup and Security
• Content Management System

• Salesforce certified Administrator .
• Certified with Automation engineer specialist level 1 and level 2.
• Certified with Google " Digital Marketing Course ".