TRAVELING
SOURAJIT MARIK
BACK OFFICE MANAGER
KHARAGPUR
Summary
Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration. Proven track record of maintaining efficient office operations. Expertise in scheduling and coordinating meetings, managing travel and expense reports, and transcribing minutes.
Overview
3
3
years of professional experience
1
1
Certification
3
3
Languages
Work History
Back Office Executive
West Bengal Trading Corporation
2017.05 - 2020.08
- Maintained inventory for back-office supplies, computers and work-stations.
- Improved employee and client retention rates through active communication and problem-solving efforts.
- Worked with IT department to address technology issues and shortfalls.
- Supervised clerical staff to guide overall strategic direction.
- Reviewed reports produced by accounting department to assess organization's financial health.
- Completed special projects through planning, guidance and tracking metrics.
- Organized office operations, leading daily activities and controlling correspondence.
- Managed invoices from vendors to assist accounting department in reducing annual expenses.
- Produced reports, contracts and correspondence using various software.
- Liaised with vendors to plan and schedule services.
- Supervised processing of orders, order tracking and delivery of goods
- Ordered office supplies and maintained supplier contacts in database.
- Managed back-office sales team through coaching and sales technique training.
- Received purchase orders and processed invoices for payment.
- Developed and updated calendars to schedule team and customer meetings.
Education
High School Diploma -
KHELAR GAJENDRA HIGH SCHOOL (H.S.)
KHELAR 2001.04 -
Bachelor of Arts -
Netaji Subhas Open University
KOLKATA 2001.04 -
Skills
Travel planning
Accounting familiarity
Customer and client relations
Records management
Customer relations and communications
Documentation and control
Office management
Filing and data archiving
Recordkeeping
Certification
DIPLOMA IN COMPUTER APPLICATION
Interests
PHOTOGRAPHY
PROFETIONAL PHOTOGRAPHY TRANING IN-Images Redefined Photography Institute Kolkata
Timeline
Back Office Executive
West Bengal Trading Corporation
2017.05 - 2020.08
DIPLOMA IN COMPUTER APPLICATION
2016-06
High School Diploma -
KHELAR GAJENDRA HIGH SCHOOL (H.S.)
2001.04 -
Bachelor of Arts -
Netaji Subhas Open University
2001.04 -
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