Sourav Kumar
Lohardaga, Kuru
Summary
Results-driven collection agent with proven skills in account management and debt negotiation. Demonstrated ability to implement effective collections strategies, ensuring timely payment processing and enhancing customer relationships.
Overview
5
5
years of professional experience
Work History
district collection agent
Bajaj Finserv pvt Ltd.
Lohardaga
06.2021 - Current
- Oversaw customer accounts to promote timely collection of outstanding payments.
Route Supervisor
Osam dairy
Lohardaga
01.2024 - 01.2025
- Supervised daily route operations to ensure efficient delivery schedules.
- Supervised daily delivery routes for dairy products across multiple locations.
- Coordinated with drivers to optimize delivery schedules and reduce delays.
- Ensured compliance with safety regulations and quality standards during operations.
Education
Bachelor of Arts -
Baldev Sahu College
Lohardaga01-2021
Associate of Arts -
Dr Radha Krishan Inter College
Ghagra, Gumla05.2016
Sheela Agarwal Sarshwati Vidiya Mandir
Lohardaga06.2014
Skills
- Collections strategies
- Debt negotiation
- Payment processing
- Credit reporting
- Account management
- Customer relationship management
Languages
Hindi
Proficient (C2)
C2
English
Upper Intermediate (B2)
B2
Timeline
Route Supervisor
Osam dairy
01.2024 - 01.2025
district collection agent
Bajaj Finserv pvt Ltd.
06.2021 - Current
Bachelor of Arts -
Baldev Sahu College
Associate of Arts -
Dr Radha Krishan Inter College
Sheela Agarwal Sarshwati Vidiya Mandir