Summary
Overview
Work History
Education
Skills
Timeline
AccountManager

Sourav Sikka

Lead Analytics & DWH Engineer
Gurugram

Summary

Analytics Professional having 9+ years of Work Experience in interpreting and analyzing data for driving business solutions across E-Commerce, Customer Services and US Healthcare Domain.

Overview

8
8
years of professional experience
2
2
years of post-secondary education

Work History

Lead Analytics Engineer

grofers.com
Gurugram
12.2020 - Current

Tools Used: Data build tool (DBT), Amazon redshift, Presto, Airflow, Tableau, Python

  • Implemented Data Warehouse from scratch, Worked on all phases of data warehouse development lifecycle, from gathering requirements to testing, implementation and support.
  • Created Single Source of truth for all major KPIs by creating fact, dimension, aggregate & logs table for different use cases
  • Having strong hands on experience in extraction of the data from various source systems like RDBMS( MYSQL, PostgreSQL), Google Sheets & by using APIs
  • Monitor and administer automated and manual data integration and ETL jobs to verify execution and measure performance
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
  • Manage a team of 2 analysts and ensure timely delivery of each assigned task

Assistant Manager, Analytics

healthkart.com
Gurugram
01.2019 - 12.2020

Tools Used: Amazon redshift, Qliksense, Python, Google Analytics

  • Reviewed current analytics implementations and provided recommendations for realignment to customer KPIs or technical best practices.
  • Provide analytics support to business verticals – CXO, Retail, Brands, Operations, CS, CRM, Finance, B2B MT GT
  • Build, customize and publish interactive reports, visualizations and dashboards using Qliksense and Nprinting.

Business Projects :

1) Customer retention for retail Stores

  • Applied RFM principles (recency, frequency and monetary) to cluster retail non-Buyers using K-Means Clustering Algorithm
  • Call Customers in each cluster for identifying Churn reason & provide Discount Coupons to Customers as per sales history
  • Identifying De-Growing and Low Performing Stores Customers and provide them coupons for improving sales
  • Setup an automated process for Calling team. Call Churned customers who are not buying with in a gap of 4 months

Business Impact : 4% Conversion rate with 1.5 million monthly revenue

2) User Properties:

  • Contains Purchasing Behavior (RFM), Repeat rate, Category and Channel wise Preferences of Customers which help marketing team in choosing right customer for daily campaigns.

3) DWH Load Optimization :

  • Reduce load time from 2.6 Hours to 1.6 Hours by optimizing SQL Code of ETL Jobs

Senior Business Analyst

Xerox
Noida
04.2017 - 12.2018

Tools Used: Microsoft SQL Server, Active Batch, Python, Excel

  • Created new analytical systems to boost vital business metrics visibility.
  • Synthesized current business intelligence data to produce reports and polished presentations, highlighting findings and recommending changes.
  • Instituted contingency plans, promoting business continuity through cross-training, documentation and data backups.
  • Mentored teams and streamlined techniques through evolution of delivery cycles, establishing documentation framework to support agile methodology implementations.

Business Analyst 2

snapdeal.com
Delhi
04.2015 - 03.2017

Tools Used: HP Vertica, Tableau, Python, Adobe Omniture

  • Managed and Developed all Key Metrics reports and tested before it get its live.
  • Created periodic reports and CXO-level summaries, for tracking top-line (GMV, etc.), bottom-line (Net Margin) and UX(NPS)
  • Supporting 25 Category teams with timely turnaround by researching trends and performance. Analyzing and sharing insights for various metrics like NPS, conversion, visits, NMV, CM, etc.
  • Automation of redundant request by empowering the users with DIY Tools
  • Created Live Sales dashboard of Brand Segment only, which helped saving Millions by raising alarms of abnormal sales
  • Helped answer specific strategic questions and hypothesis for categories through data-driven analysis

Data Analyst

Tapzo
Delhi
12.2013 - 03.2015

Tools Used: MYSQL, Pentaho Reporting & Ctools, Excel, Google Analytics

  • Researched and resolved issues regarding integrity of data flow into databases.
  • Identified and documented detailed business rules and use cases based on requirements analysis.
  • Participated in requirements meetings to understand business needs.
  • Upheld security and confidentiality of documents and data within area of responsibility.

Education

Master of Technology - Computer Science

Kurukshetra University
Haryana
07.2011 - 07.2013

Skills

Data Warehousing, Data Analytics

Data Build Tool (DBT)

Airflow, Google Composer

Amazon Redshift, Google Bigquery

MySQL, PostgreSQL, SQL Server

Qliksense, Tableau

Python

Google Analytics, Adobe Omniture

Timeline

Lead Analytics Engineer

grofers.com
12.2020 - Current

Assistant Manager, Analytics

healthkart.com
01.2019 - 12.2020

Senior Business Analyst

Xerox
04.2017 - 12.2018

Business Analyst 2

snapdeal.com
04.2015 - 03.2017

Data Analyst

Tapzo
12.2013 - 03.2015

Master of Technology - Computer Science

Kurukshetra University
07.2011 - 07.2013
Sourav SikkaLead Analytics & DWH Engineer