Sourish Biswas
Kolkata
Summary
Results-driven SAP IS-U Functional Functional Senior Consultant with overall 6.5 years+ experience of Device Management possessing leadership and client management skills. Always looking to work on new tools and continuous learning. Has sales experience and a bit of SAP ABAP experience as well
Overview
9
9
years of professional experience
Work History
SAP IS-U Device Management Consultant
Deloitte USI
08.2021 - Current
- Implemented 25+ Process Improvements and Automations related to Billing Outsorts, Invoice Outsorts, BPEM Autoclosure and Meter Read Implausibles
- Led 4 resources in Requirement Gathering, Functional Specification drafting and co-ordinated with developers to deliver high quality work at 110% time commit
- Designed end-to-end process for Business related to Opt-out/Opt-in for AMI meters by co-ordinating with multiple 3rd party stakeholders
- Conducted data-driven analyses to identify areas of opportunity for cost reduction and efficiency gains and implemented automation to address the same
- Advised clients on process improvement strategies, mitigating potential threats to their businesses' stability.
- Led a total of 45 resources across 3 teams working on multiple threads of Device Management Functional, Billing Assessment, Exceptions Management and Process Data Improvement and cleanup
- Trained approximately 70+ resources on Device Management concepts and Exceptions Management of AMI meters
- Gathered expertise in AMI Device Exchanges, Implausible resolution and working on process improvements on the same
- Prepared extensive test cases and performed end to end UAT and Functional Testing to ensure smooth delivery within stipulated time
- Inducted in League of Champions after receiving 4 awards in one quarter due to effective client management and delivery excellence
Wealth Manager
ICICI Bank
11.2020 - 08.2021
- Managed a diverse portfolio of high-net-worth clients, ensuring optimal asset allocation and risk management.
- Assisted clients with multi-generational wealth transfer by creating customized estate plans that minimized tax liability while maintaining family harmony.
- Provided ongoing portfolio monitoring services to ensure alignment of investments with changing market conditions or changes in client''s circumstances.
- Organized educational seminars for current and prospective clients on topics related to personal finance, investing strategies, and economic outlooks.
SAP HCM Analyst
TATA Consultancy Services
09.2016 - 06.2018
- Orchestrated Process Integration between SAP Successfactors and SAP HCM ECC to improve scalability and extensibility in both Functional and Technical aspects after requirement gathering from the client Involved in troubleshooting of complex integration issues and ensured maximum customer satisfaction through timely services
- Implemented Employee,Compensation and Recruitment data integration to Cloud environments through file-based or webservices wherever applicable
- Facilitated effective communication and delivering customized solutions to client by means of SCRUM team through sprints in AGILE methodology
- Prepared extensive test cases and performed end to end UAT and Functional Testing to ensure smooth delivery within stipulated time Implemented resource planning, business analysis, effort estimation, tracking, risk assessment & mitigation and mentoring
Education
MBA -
T A Pai Management Institute
Manipal, India03.2020
B.Tech - Electronics And Communication Engineering
Heritage Institute of Technology
Kolkata, India05.2016
Skills
- SAP IS-U Device Management
- SAP IS-U Billing Support
- MS- Excel (Advanced)
- MS- Powerpoint (Advanced)
- Client Support
- Strategy Development
Timeline
SAP IS-U Device Management Consultant
Deloitte USI
08.2021 - Current
Wealth Manager
ICICI Bank
11.2020 - 08.2021
SAP HCM Analyst
TATA Consultancy Services
09.2016 - 06.2018
MBA -
T A Pai Management Institute
B.Tech - Electronics And Communication Engineering
Heritage Institute of Technology
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