Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Timeline
Generic

SOUVIK DEY

HOWRAH

Summary

Innovative Information technology expert specializing in network design and administration. Recognized for effective communication and problem-solving skills, contributing to seamless IT operations and high-performance network services.

Overview

6
6
years of professional experience

Work History

Senior Executive

AHLUWALIA CONTRACTS INDIA LIMITED
KOLKATA
05.2023 - Current

Responsible for overall IT operations including Seqrite Antivirus and FortiGate Firewall administration, network administration, and in-house hardware and network management. Oversees CCTV surveillance systems, coordinates IT teams across the Eastern and South regions, manages vendors and IT procurement, supports IT helpdesk operations, and handles SAP billing-related activities to ensure smooth and secure business operations.

Desktop Support Engineer

ACCEL LIMITED
GUWAHATI
06.2022 - 05.2023

Responsible for providing dedicated IT and desktop support for ITD Cementation India Limited, ensuring smooth day-to-day operations. The role includes client support, basic L2 router and industrial switch handling, DNS and DHCP troubleshooting, team coordination, and timely resolution of IT issues to maintain reliable network and desktop services.

Desktop Support Engineer

KAIZEN IT SERVICES
KOLKATA
10.2021 - 06.2022

Responsible for providing dedicated IT and desktop support for ITD Cementation India Limited, ensuring smooth day-to-day operations. The role includes client support, basic L2 router and industrial switch handling, CCTV, DNS and DHCP troubleshooting, team coordination, and timely resolution of IT issues to maintain reliable network and desktop services.

Network Support Engineer

WAVETREE NETWORKS PRIVATE LIMITED
KOLKATA
07.2019 - 10.2021

Responsible for designing, deploying, and maintaining wireless network infrastructure. Skilled in Ubiquiti and MikroTik access points, L2 routing, industrial switches, DNS/DHCP, and wireless network architecture. Provides technical support, handles corporate customers, manages teams, and ensures reliable, high-performance wireless connectivity.

Education

DIPLOMA IN ELECTRONICS AND TELECOMMUNICATION ENGINEERING - IT & SYSTEMS

NETAJI SUBHAS OPEN UNIVERSITY
KOLKATA
07-2019

HIGHER SECONDARY - Science

JAGACHA HIGH SCHOOL
HOWRAH

SECONDARY -

HOWRAH VIVEKANANDA INSTITUTION
HOWRAH

Skills

  • Firewall configuration
  • System troubleshooting
  • Client support
  • Team coordination
  • Network design
  • Problem solving
  • Effective communication
  • Project management
  • Time management
  • Microsoft office
  • Network administration
  • IT operations management
  • IT vendor management
  • SAP billing support
  • Networking
  • Multitasking

Languages

Bengali
Native
Native
English
Upper Intermediate (B2)
B2
Hindi
Proficient (C2)
C2

Accomplishments

Star Performer for the year of 23-24

Timeline

Senior Executive

AHLUWALIA CONTRACTS INDIA LIMITED
05.2023 - Current

Desktop Support Engineer

ACCEL LIMITED
06.2022 - 05.2023

Desktop Support Engineer

KAIZEN IT SERVICES
10.2021 - 06.2022

Network Support Engineer

WAVETREE NETWORKS PRIVATE LIMITED
07.2019 - 10.2021

DIPLOMA IN ELECTRONICS AND TELECOMMUNICATION ENGINEERING - IT & SYSTEMS

NETAJI SUBHAS OPEN UNIVERSITY

HIGHER SECONDARY - Science

JAGACHA HIGH SCHOOL

SECONDARY -

HOWRAH VIVEKANANDA INSTITUTION
SOUVIK DEY