Human resource and Bpo
Sowmiya
Human Resorce Executive
Papanasam
Summary
Looking for the best opportunity in your esteem organization where I would be able to utilize and enhance my potential while being resourceful, innovation and flexible.
Overview
3
3
years of professional experience
Work History
Process Associate
Genpact India Pvt,ltd
09.2018 - 03.2019
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
Customer Relation Officer
Hinduja Global Solutions
01.2017 - 01.2018
- One year experience as a Customer Relation Officer at Hinduja Global Solutions, Bangalore.(2017-2018)
- KEY RESPONSIBILITY:
- Handling and respond Email with quality in daily basis.
- Analyzing Customer problems and give end to end resolution to Customer.
- Clarifying customer queries and requests.
- Achieving targets and maintaining FCR( First call resolution) in Daily basis.
Junior Industrial Engineer
Kpr Mill Ltd
09.2015 - 09.2016
Education
MBA - finance
Bharathidasan
01.2014
BSC - mathematics
Bharathidasan
01.2012
HSC - undefined
Amalraj matriculation Hr.sec.school
Thiruvayaru01.2009
SSLC - undefined
Savithri vidhyalasya Hindu girls Hr.sec.school
Trichy01.2007
Skills
Public speaking
undefinedInterests
DECLARATION:
I hereby declare that the above particulars given by me are true to the best of my knowledge and belief. Yours faithfully, (M.SOWMIYA)
Timeline
Process Associate
Genpact India Pvt,ltd
09.2018 - 03.2019
Customer Relation Officer
Hinduja Global Solutions
01.2017 - 01.2018
Junior Industrial Engineer
Kpr Mill Ltd
09.2015 - 09.2016
BSC - mathematics
Bharathidasan
HSC - undefined
Amalraj matriculation Hr.sec.school
SSLC - undefined
Savithri vidhyalasya Hindu girls Hr.sec.school
MBA - finance
Bharathidasan