Rachit Dudrajiya
Hyderabad
Summary
(5 years) of experience
Overview
1
1
year of professional experience
1
1
Language
Work History
Process associate
REALPAGE
3 2020 - 4 2024
- Worked on recurring Billing Such as water, Gas and electric bills
- Performing call/chat/email support to get their details confirm
- Calling to customer and checking regarding the billing, if they have any issue regarding previous or current billing, we used to resolve the concern
- Used to process repetitive transactions on schedule
- Used to process a transaction or entering the same transaction every month
- Used interpersonal and communication skills in interactions, collaboration, customer relationships on Annotations project.
Customer service representative
11.2018 - 12.2019
Education
B.COM (computers) -
Jahnavi Degree College
CEC - undefined
G. Pulla Reddy Junior college
SSC - undefined
Gujrathi High School
Skills
MS Office
MS WORD
MS EXCEL
Typing
Coaching and mentoring
Public speaking
Critical Thinking
Personal Information
- Father's Name: Harish Dudrajiya
- Date of Birth: 11/06/1996
- Nationality: India
Appreciations
- Awarded the star of the month for best performance twice.
- Awarded as best performer of the week.
- Got certification for performing in Genius world record from company.
- CS Tech - Experience transcribing written and spoken language phonemically of CS Tech calls.
Disclaimer
Hereby declare that the above furnished information is correct to the best of my knowledge.
English,Hindi,Telugu,Gujrathi
Languages known
Timeline
Customer service representative
11.2018 - 12.2019
Process associate
REALPAGE
3 2020 - 4 2024
B.COM (computers) -
Jahnavi Degree College
CEC - undefined
G. Pulla Reddy Junior college
SSC - undefined
Gujrathi High School