Summary
Overview
Work History
Education
Skills
Certification
Languages
Affiliations
Accomplishments
Timeline
Generic
Sowmiya Sekar

Sowmiya Sekar

Chennai

Summary

Dynamic Infra Managed Services Specialist with a proven track record at Accenture, excelling in AWS and Azure environments. Expert in cloud governance and automation, enhancing system performance and reliability. Strong collaborator and problem solver, driving continuous improvement initiatives while ensuring 24/7 support for mission-critical applications.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Infra Managed Services Specialist

Accenture
Chennai
02.2022 - Current
  • Administered and monitored cloud and on-premises infrastructure across AWS, Azure platforms.
  • Provided 24/7 support for mission-critical applications and services hosted in hybrid environments.
  • Collaborated with cross-functional teams to implement cloud governance and security best practices.
  • Created detailed reports on service performance metrics for management review.
  • Administration and monitoring of servers, installation and upgrade of packages on Windows servers to ensure compliance with organizational and regulatory standards.
  • Monitoring system performance and fine-tuning middleware systems using tools like JDE Server Manager, Cognos, and UiPath Orchestrator, etc., to improve efficiency and reliability.
  • Coordinating with developers, network engineers, database administrators, and other IT teams to ensure seamless operations.
  • Led disaster recovery drills and maintained documentation for business continuity plans.
  • Identified opportunities for improvement within existing systems or processes.

Senior Analyst

HSBC Software Development India
Hyderabad
07.2018 - 01.2022
  • Managed AWS EC2 instances, S3 storage, IAM roles, and CloudWatch alarms.
  • Performed OS patching, backup configuration, and performance tuning for Linux servers.
  • Set up backups for databases hosted in RDS according to customer requirements. Monitored, configured, and managed EC2 instances for optimal performance.
  • Monitored application logs stored in CloudWatch Logs for operational insights. Implemented auto-scaling strategies to ensure high availability of services.
  • Maintained source control repositories, such as Git, for versioning purposes.
  • Implemented continuous integration practices utilizing Jenkins CI and CD pipelines.
  • Monitored system performance metrics using various tools including Splunk and AppDynamics.
  • Installed new software applications and updated existing ones according to company standards.
  • Resolved customer inquiries related to Linux operating systems and applications.

Senior System Engineer

Infosys Limited
Hyderabad
06.2016 - 07.2018
  • Implemented performance enhancements for critical applications through patching activities.
  • Managed over 150 global servers, ensuring optimal operation and reliability.
  • Utilized SQL for data storage, retrieval, and analysis in collaboration with development team. Developed Unix script and configured ESM tool monitoring for file processing alerts.
  • Provided Level 2 support for Java-based applications in Linux and cloud environments.
  • Analyzed system capabilities to identify areas for continuous improvement.
  • Collaborated with development team to efficiently implement necessary data modifications.
  • Maintained operational integrity of both cloud and Linux environments.

Education

Bachelor of Technology - Aerospace Engineering

Karunya University
Coimbatore, India
07-2016

Skills

  • AWS SysOps Administration
  • Azure Cloud Administration
  • Linux & Windows Server Administration
  • DevOps Tools & CI/CD Pipelines
  • Infrastructure Monitoring (CloudWatch, Azure Monitor)
  • Server Installation & Upgrades
  • Cross-functional collaboration
  • Incident & Support Management
  • Automation & Scripting (Shell, PowerShell)
  • Hybrid Infrastructure Management
  • Technical documentation
  • Problem solving

Certification

  • AWS Certified SysOps Administrator – Associate
  • Microsoft Certified: Azure Administrator Associate

Languages

Tamil
First Language
English
Proficient (C2)
C2

Affiliations

  • I received many appreciation emails from end users and senior management at HSBC
  • The guest speaker at the HSBC Channels People Connect webinar received the Circle of Excellence Award for high performance in Q2 2022

Accomplishments

  • Received a Spot award for the best performer in the team at Infosys in 2017
  • Awarded 'Outstanding Performance as a Team' at HSBC in 2018
  • Nominated as 'Production Support Star' in HSBC HTI Annual Awards in 2019, nominated by senior authorities for the Global Technology Coalition
  • Recognized by senior management in the 'At Your Best' recognition, and has been recognized as a critical resource for the project
  • Received the Circle of Excellence Award for high performance in Q2 2022

Timeline

Infra Managed Services Specialist

Accenture
02.2022 - Current

Senior Analyst

HSBC Software Development India
07.2018 - 01.2022

Senior System Engineer

Infosys Limited
06.2016 - 07.2018

Bachelor of Technology - Aerospace Engineering

Karunya University

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