Sowmya Ravindra
Bengaluru
Summary
Versatile management professional with 19+ years of experience managing highly visible, complex projects with aggressive timelines, managing multi-discipline, high performance teams and providing technical expertise and leadership in program, project, IT, operations and logistics management. Proven leadership characteristics and effectively managed how employees work, behave, engage and grow.
Overview
19
19
years of professional experience
Work History
Sr. Service Integration Manager
Shell
06.2022 - Current
- Leadership and Accountability: Accountable for the comprehensive delivery of technical debt remediation, ensuring timely and effective delivery. Drive enterprise-wide initiatives that align with the strategic goals and enhance overall performance.
- Operational Excellence: Optimize system and process performance by identifying and resolving bottlenecks. Implement strategies to streamline operations and improve efficiency.
- Data Democratization: Champion the implementation of data democratization initiatives, empowering the operations teams to make informed, data-backed decisions.
- Global Collaboration: Partner with globally distributed teams to foster cohesiveness and collaboration. Demonstrate strong leadership to achieve common goals and deliver significant business value.
- Cloud Migration Success: Spearheaded the Cloud Migration Factory, successfully migrating 60 on-premises and legacy cloud applications to strategic enterprise cloud platforms.
OLM Lead
Shell Business Operations - Bangalore
07.2020 - 05.2025
- Accountability: Accountable for end-to-end Delivery & Operations ~250 applications spanning across the multiple phases of Capital Projects ( Both Greenfield and Brownfield Projects)
- Coaching and mentoring: Coach, mentor, and guide project teams to ensure all operational requirements, training, and processes are effectively implemented and maintained.
- Successful Migration Management: Successfully managed the migration of Assai, a key document repository tool, to a SaaS platform, ensuring minimal disruption and enhanced functionality.
- Digital Twin Deployment: Lead the onboarding and deployment of Digital Twin technology for two upstream assets, driving innovation and operational efficiency.
OLM
Shell Business Operations, Bangalore
05.2018 - 06.2020
- Leadership and Accountability: Oversee the operations of critical applications, ensuring their reliability and performance to support capital projects effectively.
- Performance Optimization: Resolve key performance issues with the document management tool, resulting in a 15% increase in user satisfaction.
- Strategic Cloud Migration: Successfully migrate several on-premises hosted applications to the Azure Cloud environment, aligning with the organization's strategic goals.
- Innovative Reporting Solutions: Delivered ServiceNow reports that served as an Operations manager's daily check report. It received high praise from leadership and was subsequently rolled out to the entire Operations function, along with the runbook.
Service Operations Manager
Envestnet Yodlee
01.2017 - 02.2018
- Leadership and Accountability: Overseeing the global command center, ensuring continuous and reliable 24/7 service operations.
- Technical Expertise: Demonstrating exposure to observability tools such as Splunk and Grafana, and proficiency in CI/CD processes using Jenkins.
- Stakeholder Management: Managing a large set of stakeholders, ensuring their needs and expectations are met effectively.
- Team Leadership: Leading and managing a large team, fostering a collaborative and high-performance work environment.
Technical Lead
Amadeus Software Labs
01.2015 - 01.2017
- Leadership and Accountability: Managing the end-to-end upgrade of a large and complex Tibco suite of products for Lufthansa Airlines.
- Technical Expertise: Overseeing the upgrade of Tibco Business Works, Enterprise Messaging Service, and other Tibco products.
- Process Automation: Automating the upgrade workflows using Shell Script to enhance efficiency and reliability.
Mutiple Roles
TCS
09.2006 - 01.2015
- Diverse Technical Roles: Excelled in multiple technical roles, including PL/SQL developer, Linux Shell scripting specialist, and Oracle DBA.
- Government Project Management: Successfully managed database automation for the Singapore Government's Land Transport Authority (LTA) project.
- Enterprise Migration: Led the migration of Credit Suisse's Tibco suite of products to the latest version, ensuring seamless upgrades and enhanced system performance.
Education
Bachelor of Engineering - Computer Science
P.E.S College of Engineering
KarnatakaSkills
Risk management
- Decision-making
- IT project management
- Operational excellence
- Technical debt remediation
- Process optimization
- Cloud migration
- Data democratization
- Cloud computing
Accomplishments
- Certified Oracle Database Administrator
- ITIL V4 certified
- SVP CIO Award for Learning Airport
- +75 increase in team lead score in SPS
- Spoke on Women in Leadership Roles in Society of Women Engineers Forum in 2022
Skills
4,4,5,4,5,5,4,4,5,5,5
Position
Sr. Service Integration manager, Shell Business Operations, Bangalore
Timeline
Sr. Service Integration Manager
Shell
06.2022 - Current
OLM Lead
Shell Business Operations - Bangalore
07.2020 - 05.2025
OLM
Shell Business Operations, Bangalore
05.2018 - 06.2020
Service Operations Manager
Envestnet Yodlee
01.2017 - 02.2018
Technical Lead
Amadeus Software Labs
01.2015 - 01.2017
Mutiple Roles
TCS
09.2006 - 01.2015
Bachelor of Engineering - Computer Science
P.E.S College of Engineering
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