SOWMYA V
Bengaluru
Summary
A Software Test Engineer with 12 years of experience . Possess deep expertise and knowledge in HEALTHCARE , Health insurance , Ecommerce , Retail, Telecom (IVR ) and Insurance domains Leading the quality assurance team for 11+years managing the testing activities: Requirement analysis, Test estimations, Test planning, Test design, Test execution, Defect management and delivery. Experienced Automation tester with Java selenium - BDD framework. Exposure to varied SDLC methodologies like Waterfall, Agile Scrum Process, SAFE Agile (Train model). Involved in different phases of SDLC and Project Planning, Project release/Deployment. Has showcased a strong techno-functional competency with uncompromising improvement in the learning curve, effective communication skills, excellent team building capabilities and willingness to adapt to changing work requirements . Regular connects with clients determining business/ functional/technical requirements and leading the project in application design , configuration , testing and deployment. Testplan & estmations presented with scrum leads/stakeholders after sprint planning Story Allocation, point estimation and resource management performed in every sprint SHOW & Tell presented to clients, Stake holders and BA’s ensuring story acceptance Reporting(status), Risk & project planning, Resource estimation performed and ensured on-time delivery
Overview
12
12
years of professional experience
1
1
Certification
Work History
Lead Test Engineer
Tata Consultancy Services
Bengaluru
09.2012 - Current
- Actively participated in grooming sessions to provide input on functional requirements, product designs, schedules, and potential problems.
- Create high-level test design and estimate the planned user stories for the release.
- Coordinated with multiple teams across different locations during release cycles.
- Implemented risk mitigation plans for critical applications prior to deployment into production environments.
- Provided training sessions for junior members within the QA team about software testing methodologies.
- Tracked test execution progress against deliverables using appropriate project management tools such as JIRA or Confluence.
- Created user documentation for testing processes and procedures.
- Developed and implemented test plans for new software development projects.
- Executed automation scripts with tools like Selenium WebDriver or Appium to identify defects early in the software lifecycle process.
- Analyzed system requirements and developed test cases to validate functionality.
- Monitored bug fixes throughout the development cycle to ensure quality assurance standards were met.
- Managed a team of testers by providing guidance on best practices, troubleshooting techniques and project management strategies.
- Conducted manual, automated, functional, integration, and regression testing of software applications.
- Designed automated scripts using Java to facilitate continuous integration testing processes.
- Coordinated with senior project managers to plan testing schedule.
- Communicated with non-technical project stakeholders using clear explanations to plan testing scope and meet expectations.
- Developed and managed testing checklists to monitor testing progress.
- Created test data for validating scenarios based on functional requirements.
- Documented, triaged, and managed defects in software and worked with developers to facilitate timely resolutions.
- Worked with Agile and Scrum methodologies to accomplish project milestones and meet demanding timelines.
- Wrote and updated manual test cases for team use, maintaining optimal organization for maximum productivity.
- Worked on both GXP and non GXP engagements and provided Quality deliverables within SLA
Education
B. Tech, Computer Science and Engineering -
NSS College of Engineering, Palakkad, Kerala
01.2012
Skills
- Functional Testing Expertise
- Stakeholder Management
- Ecommerce E2E testing
- Service Max CRM testing
- Salesforce testing
- Selenium
- Java
- Cucumber BDD Framework
- GRAPHQL testing
- Git HUB
- Eclipse
- HP ALM
- Rally
- Web platform testing
- Windows platform testing
- ANDROID platform testing using browser stack
- IOS platform testing using testflight
- Browser stack testing
- Jenkins
- Hybris Ecommerce testing
- REST API testing
- Soucelabs cross browser testing
- SIEBEL CRM Application testing
- Testing and Management Experience
- GXP Validated Environment testing
- Test manager
- Agile trains
- Successful on time delivery
- Functional testing
- Integration testing
- Negative testing
- Automation testing
- Regression testing
- Smoke testing
- System integration testing
- User acceptance testing
- Postman
- IVR testing
- Web services testing
- Point of sale testing
- Exploratory testing
Certification
The ISTQB Certified Tester Foundation Level (CTFL) certification
Area of Expertise
- Experience with Service Max delivered on Salesforce platform and SIEBEL CRM
- Automation tool :Selenium ,Language: Java.
Framework : Cucumber BDD Framework
API : GRAPHQL
Version Tool: Git
Designing /Testing Tools: Eclipse, HP ALM , Rally
Platforms : Web , Windows, ANDROID and IOS
Mobile testing tool : Browser stack
CI/CD : Jenkins - Technical forte is in Hybris Ecommerce testing
Leading the E2E testing activities for 30 plus Ecommerce County Websites.
Automation tool :Selenium ,Language: Java.
Framework : Cucumber Pag Object Model Framework
API : REST API
Version Tool: Git
Designing /Testing Tools: Eclipse, HP ALM , Rally
Platforms : Web , ANDROID and IOS
Mobile testing tool : Soucelabs - Testing and Management Experience
Handled Multi-year programs as E2E Test manager.
Experience in GXP Validated Environment testing .
Worked as Test manager and test lead for many Testing projects.
Handled multiple release as E2E test manager for Agile trains enabling successful on time delivery of projects.
Supported testing of multiple projects with versatile front end, back end and middle ware services– Siebel testing , Hybris testing , GRAPH QL testing , Salesforce Testing, API testing, End to End testing, Functional testing, Integration testing, Negative testing, Automation testing, Regression testing, Smoke testing, system integration testing, User acceptance testing. - Services and Tools
Project handling Tools – Rally, HP ALM , Service NOW, Myworkshop
Automation Tools – Selenium WEB driver
Testing tools - Postman for API testing , Apollo GRAPHQL , SoapUI tool for Webservices testing , Store configuration tool for POS, Hybris back officetesting , Saucelabs for Cross browser testing , Browserstack for Mobile testing
Defect Management tool : Bugzilla , Rally - Types of Testing
Functional testing with Manual and Automation , API testing, IVR testing, Web services testing ,Point of sale testing. Exploratory testing
Current Designation
Designation: Assistant Consultant at TCS
Role : Senior Quality Assurance lead
Accomplishments
- Bagged Technical Excellence Award from Tala Consultancy Services
- Received multiple awards such as ' Star of the month ' , On the Spot Awards for best performance showcased in Tata Consultancy Services
Affiliations
- Client: GE Healthcare [EMEA]Project : Field Engineer E2E testing on Service Max CRM
- Client: GE Healthcare[USCAN, ASIA] , Project : Field Engineer E2E testing on Siebel CRM
- Client: GE Healthcare[Europe, USCAN] , Project : Ecommerce testing on SAP Hybris platform integrated to Salesforce Apttus System
- Client: Selective Insurance[USA], Project : Elitepac
- Client : Walgreens [USA] , Project : Point of Sale testing
- Client : Comcast[USA] , Project UIVR testing
- Client : Verizon [USA] , Project : Redbox Instant Streaming testing
Timeline
Lead Test Engineer
Tata Consultancy Services
09.2012 - Current
B. Tech, Computer Science and Engineering -
NSS College of Engineering, Palakkad, Kerala
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