Summary
Overview
Work History
Education
Skills
Certification
College Project
Achievements and Rewards
Timeline
Generic

Sowmya Chowdary Kanumuri

Information Process Enabler (BPO1)
Addanki

Summary


Looking forward to pursue a career in an environment that nurtures my talent to our mutual advantage and building a long association with the organization. This will improve my career growth in the organization.

Overview

1
1
year of professional experience
6
6
years of post-secondary education
1
1
Certification
2
2
Languages

Work History

Information Process Enabler (BPO1) - BFSI

TATA Consultancy BPS LTD, Hyderabad
Hyderabad
10.2022 - Current


I am working in M&G offshore UK in BFSI platform by providing seamless information processing pension-related activities and comprehensive information on UK pension plans to policyholders through effective utilization of Bancs, demonstrating proficiency in Work Smart methodologies, and achieving an impressive improvement in project outcomes.


Job Responsibilities as Information Process Enabler BFSI

Banking ,finance, services & Insurance at TCS:


  • Specialized in advising UK policyholders on pension planning strategies.
  • Demonstrated expertise in understanding and navigating the policy holders for thier pensions information processes.
  • Facilitated the distribution of option packs to pension policyholders, ensuring clear communication and understanding of available choices.
  • Providing different retirement options, investment choices, and associated benefits.
  • Provided accurate and detailed estimates of pension values to policyholders, offering transparency and clarity regarding their financial future.
  • Administered pension withdrawal questionnaires to policyholders, ensuring compliance with regulatory requirements and facilitating smooth processing.
  • Delivered personalized quotes to policyholders, offering insights into the potential outcomes of their pension plans.
  • Providing estimated financial figures based on different retirement scenarios
  • Increased client satisfaction by giving 100% quality work resulting in increased work flow to organization.
  • Contributed positively to a collaborative work environment, fostering teamwork and knowledge sharing.
  • Handling clients escalations when requested by supervisors.
  • Following up the project & closing it within time limit.

Education

BBA -83% -

JKC College
Guntur
06.2019 - 06.2022

MPC -77% -

Sri Harshini Junior College
Martur
06.2017 - 06.2019

SSC - 83% -

ZPH School
Kondamanjulur
06.2016 - 03.2017

Skills

Organizational Development

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Certification

Participated in certificate course of youth employment program in TCS.

College Project

A Project report on ’’A Study On Marketing Strategies Adopted By Everest Masala Company In Guntur City”.

Achievements and Rewards

  • Awarded for exceptional performance and leadership in softball at the district level.
  • Actively participated in a state-level workshop addressing consumer protection issues.
  • Selected to participate in a leadership training camp conducted by M.R. Pai Foundation, enhancing skills in leadership and teamwork.

Timeline

Information Process Enabler (BPO1) - BFSI

TATA Consultancy BPS LTD, Hyderabad
10.2022 - Current

Participated in certificate course of youth employment program in TCS.

03-2022

BBA -83% -

JKC College
06.2019 - 06.2022

MPC -77% -

Sri Harshini Junior College
06.2017 - 06.2019

SSC - 83% -

ZPH School
06.2016 - 03.2017
Sowmya Chowdary Kanumuri Information Process Enabler (BPO1)