Spandana Tangudu
Senior Technical Writer | Agile Practitioner | AI Enthusiast
Summary
A results-driven Senior Technical Writer with over 13 years of experience in the Software, Oil & Gas, and Healthcare industries. Adept at creating clear, concise, and user-friendly documentation for complex technical products. Proven track record of leveraging Generative AI to boost documentation efficiency by 30%. Agile practitioner, dedicated to improving processes and collaborating effectively within fast-paced development environments.
Overview
18
18
years of professional experience
6
6
Certifications
Work History
Senior Technical Writer
Baker Hughes GE
04.2025 - 08.2025
- Led the development and maintenance of comprehensive documentation for Well Construction software and License Management tools.
- Authored and delivered precise UI/UX microcopy, detailed product guides, and timely release notes within an Agile sprint-driven framework.
- Pioneered the integration of Generative AI workflows, achieving a 30% reduction in documentation turnaround time and enhancing content quality.
- Expertly utilized conditional tagging in Madcap Flare to produce single-sourced documentation tailored for diverse user audiences.
- Managed all documentation repositories using Azure DevOps and Confluence, ensuring robust version control and seamless team collaboration.
- Enhanced documentation quality by implementing standardized templates and style guides for all technical materials.
- Increased user satisfaction with software products by creating clear, concise, and accurate help files and user manuals.
- Organized regular meetings with stakeholders to gather feedback on documentation needs, ensuring alignment between project goals and end-user requirements.
Technical Writer
Schlumberger
06.2019 - 03.2025
- Authored high-quality technical documentation using DITA XML for Digital Solutions software, significantly improving product usability and user experience.
- Produced SEO-optimized user guides, troubleshooting articles, and rig-specific manuals to support global clientele.
- Successfully applied single-sourcing and content reuse strategies to ensure consistency and streamline content delivery across all platforms.
- As a Scrum Master, facilitated daily stand-ups, sprint planning, and retrospectives, and meticulously managed product backlogs.
- Collaborated with cross-functional teams to gather information for accurate and comprehensive documentation.
- Enhanced user experience by simplifying complex technical concepts into easy-to-understand documentation.
Quality Analyst / Technical Writer
ADP Private Ltd
06.2007 - 01.2015
- Conducted thorough root cause analyses on recurring defects, resulting in the implementation of effective corrective actions.
- Provided detailed reports on quality metrics to senior management, enabling informed decision-making regarding process improvements.
- Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
- Collaborated with cross-functional teams to develop and implement targeted solutions for identified quality issues, ensuring continuous improvement.
- Designed and developed engaging interactive training content and e-learning modules using Adobe Captivate and RoboHelp.
- Created a wide range of support materials, including standard operating procedures (SOPs), quick reference guides, and product manuals.
- Ensured strict compliance with US healthcare documentation standards and conducted thorough quality audits to maintain process integrity.
Education
Bachelor in Commerce - Accounting And Finance
Berhampur University
Brahmapur 04.2001 -
Skills
Technical documentation
Certification
Generative AI Fundamentals - AI & Prompt Engineering
Timeline
Senior Technical Writer
Baker Hughes GE
04.2025 - 08.2025
Technical Writer
Schlumberger
06.2019 - 03.2025
Quality Analyst / Technical Writer
ADP Private Ltd
06.2007 - 01.2015
Bachelor in Commerce - Accounting And Finance
Berhampur University
04.2001 -
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