SPARSH SARAOGI
Bengaluru, Karnataka
Summary
Dynamic Founder’s Office and Operations professional with extensive experience in early-stage startup execution, specializing in fleet operations, customer lifecycle management, and revenue tracking. Demonstrated success in building operational systems from the ground up and managing real-time business execution while coordinating cross-functional teams. Expertise in process optimization and driving efficiency in fast-paced environments, supported by a strong analytical foundation in finance and economics.
Overview
2
2
years of professional experience
Work History
Founder's Office Intern
Pluto Rides
Bengaluru
12.2025 - Current
- Collaborated with founders to oversee daily business operations.
- Created cab assignment workflows to enhance fleet utilization.
- Created internal dashboards for tracking subscriptions, ride usage, renewals, plan expiries, and payment status.
- Coordinated with drivers, customers, and operations teams to ensure on-time pickups, and smooth execution.
- Streamlined conversion workflows to ensure steady revenue retention.
- Supported payment reconciliation using Razorpay transaction data and internal reporting systems
- Handled customer escalations, timing changes, refunds, and service exceptions while maintaining service quality
Subject Matter Expert (Microeconomics and Macroeconomics)
Trivium Education Services Private Limited
New Delhi
05.2024 - Current
- Delivered live academic support in microeconomics and macroeconomics, focusing on real-world applications and market-based problems
- Explained complex economic models (IS-LM, AD-AS, demand-supply shocks, etc.) with clarity, simulating analyst-level breakdowns
- Honed skills in interpreting economic indicators and analyzing policy impact, relevant for macro-financial market analysis.
- Developed speed and accuracy in solving case-based questions-critical for high-pressure, real-time decision-making.
- Maintained a strong track record of quality, with positive student feedback and adherence to strict resolution deadline
Askreferral.io
07.2024 - 12.2024
- Played a pivotal role in growing the company's social media presence, increasing followers from 100K to 220K within 5 months.
- Implemented innovative strategies to enhance engagement and expand the audience base effectively.
- Analyzed performance metrics to refine content strategies and optimize growth.
- Social Media Marketing
Education
CFA Level I Cleared -
CFA INSTITUTE
11.2025
Bachelor of Science - Economics (Honours)
University of Calcutta
08.2022
Skills
Operations & Execution
Business Operations, Scheduling & Resource Coordination, Process Improvement, Customer Operations
Data & Tools
Microsoft Excel, Google Sheets, Basic Dashboard Tracking, Data Organization
Communication & Coordination
Customer Communication, Stakeholder Coordination, Issue Resolution
Core Strengths
Problem Solving, Ownership Mindset, Time Management, Adaptability
Timeline
Founder's Office Intern
Pluto Rides
12.2025 - Current
Askreferral.io
07.2024 - 12.2024
Subject Matter Expert (Microeconomics and Macroeconomics)
Trivium Education Services Private Limited
05.2024 - Current
CFA Level I Cleared -
CFA INSTITUTE
Bachelor of Science - Economics (Honours)
University of Calcutta