Sravani Puppala

Having 4+ years of IT experience in Salesforce Development and Administration. Experience in Customization, Configuration and Implementation of Sales force. Involved in Creating Objects, Page layouts, Record Types, Formula Fields, Roll-up Summary Fields, Validation Rules, Look-up and Master Detail Relationships etc. Created Approval Processes, workflows for process automation, Email Alerts, Tasks and Field updates according to the business needs. Created Custom reports, Dashboards, report folders, report extractions to various formats and various other components as per the client and application requirements. Developed Apex Classes for various functional needs in the application. Managing Batch apex classes & Schedular classes. Developing SOQL and SOSL Queries by using Dynamic Apex. Experience working with Visual Studio Code, Data Loader, Workbench and Salesforce.com Sandbox environments. Having experience on Live Chat configuration. Validated code by writing Unit Tests to achieve Test Coverage for classes and triggers. Experienced in Service Now, Jira and Version One Controls. Involved in Deployment of code from Salesforce.com Sandbox to the Production environment using Git Extension and DTK. Experience in sales cloud and service cloud.

• 1, Health Care, SHARP, Developer & Admin, 04/2022 - Till Date, This Application will provide customer to apply for Health Insurance Policies. This application supports single policy with multiple coverage parts, designed to fulfill the insurance needs of new customer. In this module we provide the users with all types of operations like endorsements, renewals, holds, automatic renewals, cancellations etc. In this Customer can send any query regarding policies. Customer can pay amount online by debit card and credit card., Worked on various Salesforce.com customizations - standard objects and creation of customized business objects, Page Layouts, views. Defined lookup and master-detail relationships on the objects and created junction objects to establish connectivity among objects. Developing Apex classes and Visual force pages. Developing Apex triggers as per the requirement. Customized various Standard Pages to meet the Market Requirements Writing Test Classes and increasing existing test coverage. Made extensive use of Workflows, Custom Objects. Handled Deployment of change sets between the Orgs. Performed operations using data Loader.
• 2, Sales & Service, Hertz Equipment Rental, Admin & support, 01/2021 - 12/2021, Hertz Equipment Rental (HER) subsidiary of the Hertz Corporation operates as one of the largest equipment rental businesses, offering a diverse line of equipment and tools for rent and sale. HER needs to integrate the leads from multiple systems into SFDC app. It wants an automated sync of lead updates from data.com to SFDC. Auto-assignment of sales reps to the account teams and territories is required. The performance of sales reps is also required to be captured in SFDC reports., Involved in configuration and customization. Responsible for customizing custom fields, page layouts, Custom Settings, Profile Settings, Record Types, Triggers, Apex class, Visualforce pages, SOQL, SOSL, workflows, validation rules, and formula fields for various Standard and Custom Objects. Responsible for Loading data into salesforce.com using Apex Data Loader Responsible for migrating data from one Sandbox environment to another Sandbox environment using Force.com IDE tool and Change Sets Involved in implementing Sales Cloud & Service Cloud Worked on various salesforce.com standard objects like Accounts, Contacts, Cases, Products, Task, Reports and Dashboards.

• Software Engineer, Tech Throne IT Solutions Pvt ltd, Hyderabad, 03/2019, 12/2020
• Software Engineer, Marlabs, Bengaluru, 01/2021, 07/2021
• Salesforce Developer, Enterprise SoftLabs Pvt Ltd, Bengaluru, 10/2021, 12/2021
• Software Engineer, Tech Throne IT Solutions Pvt ltd, Hyderabad, 04/2022, Till Date

• Salesforce Certified Platform Developer I .
• Copado Certified Administrator.