Sravani Vipparla
Hyderabad
Summary
Detail-oriented CyberArk Implementation Engineer with 5.5 years of hands-on experience in the successful deployment and configuration of CyberArk PAS components (Vault, CPM, PSM, PSMP, AAM). Adept at troubleshooting complex technical issues, performing system upgrades, and providing expert-level support. Passionate about leveraging CyberArk to enhance organizational security posture and streamline privileged access workflows.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Manager, Lead Engineer – CyberArk L3|Verizon
Protiviti
01.2024 - Current
- Led the end-to-end implementation and upgrade of CyberArk PAS solutions for complex enterprise environments.
- Designed and implemented secure onboarding processes for various platforms, including Windows servers, Linux servers, network devices, databases, and applications into CyberArk.
- Developed and optimized custom CPM policies, PSM connectors, and PVWA functionalities to meet specific business requirements and enhance user experience.
- Administered and maintained CyberArk components, including Vault, CPM, PSM, PVWA, ensuring high availability, disaster recovery, and optimal performance.
- Conducted regular health checks, performance tuning, and troubleshooting of CyberArk infrastructure to identify and resolve issues proactively.
- Integrated CyberArk with SIEM solutions (e.g., Splunk) for centralized logging, alerting, and security analytics, improving threat detection capabilities.
- Provided expert-level support and guidance to internal teams on CyberArk best practices, security policies, and incident response.
- Developed and maintained comprehensive documentation for CyberArk configurations, procedures, and troubleshooting guides.
Manager | Privileged Cloud Implementation Engineer | Danaher
Protiviti
05.2023 - 12.2023
- Served as a key member of the implementation team, actively contributing to the end-to-end deployment of CyberArk Privilege Cloud for enterprise clients.
- Played a crucial role in the configuration and fine-tuning of Privilege Cloud components, including Safes, Platforms, Account onboarding, and Connection Components to meet specific client security requirements.
- Assisted in the integration of CyberArk Privilege Cloud with existing enterprise directories (e.g., Active Directory, Azure AD) and other security tools.
- Contributed to the development and refinement of privileged access policies and workflows, ensuring alignment with security best practices and compliance standards.
- Executed comprehensive testing and validation of Privilege Cloud configurations, identifying and addressing discrepancies to ensure system stability and functionality.
- Collaborated extensively with cross-functional client IT and security teams to gather detailed requirements, facilitate data collection, and provide technical guidance.
- Maintained detailed documentation of Privilege Cloud configurations, integration points, and troubleshooting steps to support knowledge transfer and operational efficiency.
- Provided initial post-implementation support, troubleshooting basic issues and guiding client administrators on Privilege Cloud operations.
Technical Lead & CyberArk L2| Avenue Supermart
Wipro
08.2022 - 04.2023
- Provided comprehensive L2 technical support for CyberArk PAS solutions, resolving complex incidents and service requests related to Vault, CPM, PSM, PVWA, PTA, and AAM.
- Performed in-depth root cause analysis (RCA) for recurring issues, implementing permanent fixes to improve system stability and reduce downtime.
- Managed the lifecycle of privileged accounts, including onboarding, offboarding, policy enforcement, and password rotation troubleshooting.
- Configured and maintained CyberArk platforms, Safes, policies, and connection components to meet evolving security requirements.
- Conducted daily health checks and proactive monitoring of all CyberArk components, ensuring optimal performance and availability.
- Assisted in the implementation of new CyberArk features, upgrades, and patches, minimizing disruption to production environments.
- Collaborated with L1 support teams, providing guidance and escalation paths for initial triage and resolution of CyberArk-related issues.
- Integrated CyberArk with various enterprise applications and systems, including Active Directory, SIEM tools (e.g., Splunk), and custom applications.
- Maintained accurate and up-to-date documentation for troubleshooting guides, operational procedures, and system configurations.
- Participated in on-call rotations, providing critical after-hours support for high-priority incidents, consistently meeting or exceeding SLAs.
Senior System Engineer & CyberArk L2| Novartis
Wipro
12.2021 - 07.2022
- Provided comprehensive L2 support for CyberArk PAS solutions, resolving complex incidents and service requests for Vault, CPM, PSM, and PVWA.
- Performed daily health checks, proactive monitoring, and managed privileged account lifecycles.
- Assisted in the configuration of Safes, platforms, and policies, ensuring adherence to security standards.
- Participated in on-call rotations, consistently meeting or exceeding SLAs for critical incidents.
Senior Consultant & CyberArk L1| Mass Mutual
Spellor Logicsoft Pvt Ltd
12.2019 - 11.2021
- Regularly check the health of CyberArk components such as Vault, PVWA, CPM, and PSM.
- Onboard, update, and offboard privileged accounts following standard policies.
- Monitor password rotation and ensure compliance with organizational policies.
- Process user access requests for privileged accounts using CyberArk workflows.
- Review Vault and other CyberArk logs to identify potential issues or errors.
- Create and share audit reports using PVWA, including account activity and session recordings.
- Perform regular system checks, including disk space and performance monitoring.
- Update account credentials in CyberArk when required, such as after password policy updates.
- Assist with setting up Safe permissions and configuring user roles in PVWA.
- Provide first-line support to users facing issues with CyberArk.
- Update and maintain SOPs for routine tasks and troubleshooting.
- Provide first-line support to users facing issues with CyberArk.
- Training team members on the processes and procedures.
Consultant & System Engineer
Spellor Logicsoft Pvt Ltd
12.2018 - 11.2019
Education
B-tech -
PVP Siddhartha Institute of Technology
VijayawadaSkills
- CyberArk implementation
Certification
- CyberArk Defender Certified
- CyberArk Sentry Certified
- PAM CDE Certified
- Microsoft Azure fundamental – AZ 900
- Microsoft Azure Administrator Associate – AZ 104
- Microsoft Security, Compliance, and Identity Fundamentals - SC 900
- Implement an Identity Management solution- SC 300
Disclaimer
I hereby declare that all the information mentioned above is true to the best of my knowledge.
Timeline
Manager, Lead Engineer – CyberArk L3|Verizon
Protiviti
01.2024 - Current
Manager | Privileged Cloud Implementation Engineer | Danaher
Protiviti
05.2023 - 12.2023
Technical Lead & CyberArk L2| Avenue Supermart
Wipro
08.2022 - 04.2023
Senior System Engineer & CyberArk L2| Novartis
Wipro
12.2021 - 07.2022
Senior Consultant & CyberArk L1| Mass Mutual
Spellor Logicsoft Pvt Ltd
12.2019 - 11.2021
Consultant & System Engineer
Spellor Logicsoft Pvt Ltd
12.2018 - 11.2019
B-tech -
PVP Siddhartha Institute of Technology
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