Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
AccountManager

Sravan Kumar Nadimpalli

Guntur,Andhra Pradesh

Summary

Detail-oriented and customer-focused banking professional with 3 years of experience in both teller and banking roles. Proven ability to manage cash transactions, provide exceptional customer service, and handle complex financial inquiries. Skilled in performing Account maintenance, processing Requests and recommending financial products to meet client needs. Strong background in ensuring compliance with banking regulations, identifying fraud risks, and optimizing branch operations. Committed to delivering a high level of accuracy and efficiency while building lasting client relationships and contributing to overall branch success.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Deputy Manager

Indusind Bank
Nuzvid
01.2024 - 08.2024
  • Resolved discrepancies between customers' accounts and bank records quickly and accurately.
  • Compiled lists of potential leads from customer inquiries for sales follow-up.
  • Provided excellent customer service by responding quickly to inquiries.
  • Maintained relationships with current customers by providing excellent customer service.
  • Generated new leads by making Calls and visits to potential customers.

Assistant Manager

IDFC First Bank
Chilakaluripet
11.2022 - 11.2023
  • Provided exceptional customer service while accurately processing routine transactions.
  • Answered customer inquiries regarding bank products and services.
  • Ensured compliance with safety regulations and company policies.
  • Developed and implemented strategies to optimize customer service, sales, and marketing efforts in the banking sector.

Teller & Assistant Manager

ICICI BANK
Gurazala
09.2021 - 10.2022
  • Resolved customer complaints quickly and efficiently in order to maintain positive relationships with clients.
  • Processed wire transfers for customers both domestically and internationally.
  • Maintained accurate records of all transactions for compliance purposes.
  • Provided exceptional customer service while accurately processing routine transactions.
  • Answered customer inquiries regarding bank products and services.
  • Balanced daily cash deposits and vault inventory with zero error rate.

Education

B.COM (Computers) -

Hindu College
Guntur
04-2018

MEC -

Sri Chaitanya College
Guntur
04-2015

SSC -

Indian Springs
Guntur
04-2013

Skills

  • Friendly, Positive Attitude
  • Money Handling
  • Due diligence
  • Branch operations
  • Customer Relationship Management (CRM)
  • Fraud Detection
  • Sales expertise
  • Portfolio Management
  • Customer Service
  • Active Listening

Accomplishments

  • Awarded for achieving Life Insurance and General Insurance targets on September month at IDFC FIRST BANK

Certification

  • NISM certified
  • IRDA certified

Languages

Telugu
First Language
English
Advanced (C1)
C1

Timeline

Deputy Manager

Indusind Bank
01.2024 - 08.2024

Assistant Manager

IDFC First Bank
11.2022 - 11.2023

Teller & Assistant Manager

ICICI BANK
09.2021 - 10.2022

B.COM (Computers) -

Hindu College

MEC -

Sri Chaitanya College

SSC -

Indian Springs

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Sravan Kumar Nadimpalli