Sravya Potturi
Hyderabad
Summary
Dynamic Product Owner with extensive experience at Tata Consultancy Services Limited, successfully leading over 50
website developments and achieved 96% customer satisfaction index. Proficient in Agile methodology and stakeholder management, adept at translating product visions into actionable plans while fostering collaboration among teams. Demonstrates strong technical skills in .Net and foundational knowledge in GenAI to drive client success through strategic leadership. Career aspirations include leveraging expertise to further enhance product innovation and user
experience.
Overview
13
13
years of professional experience
1
1
Certification
Work History
PRODUCT OWNER, PROJECT MANAGEMENT
Tata Consultancy Services Limited
02.2021 - Current
- Maintained an up-to-date product backlog, ensuring alignment with the product vision and goals.
- Communicated product vision, strategy, and goals to development team and stakeholders.
- Developed and maintained comprehensive product roadmaps, aligning strategic goals with actionable plans to drive product development.
- Translated high-level product requirements into detailed user stories and acceptance criteria for the development team.
- Collaborated with stakeholders to gather feedback, understand their needs, and ensure their requirements were integrated into the product.
- Collaborated with Scrum Master and development team to plan sprints, set priorities, and resolve blockers, ensuring timely delivery of product increments.
- Defined and validated acceptance criteria to ensure product compliance with required standards and user value.
- Managed dual roles as Release Manager and Support Manager, ensuring seamless coordination and delivery over a three-year period.
- Collaborated with architects to ensure development activities aligned with proposed frameworks.
Support Manager
Tata Consultancy Services Limited
11.2017 - 01.2021
- Led and managed a team of 20 members, fostering a collaborative and high-performance work environment.
- Provided career guidance and mentorship to junior associates, fostering their professional growth and development.
- Collaborated with stakeholders to provide daily support, ensuring project goals were met.
- Managed smaller enhancements in Sitefinity, driving continuous improvement and platform optimization.
- Identified and resolved critical issues swiftly, minimizing downtime and ensuring continuous platform availability.
- Monitored system performance and implemented enhancements to boost efficiency and user experience.
Development Team Lead
Tata Consultancy Services Limited
06.2016 - 10.2017
- Acted as the primary contact for stakeholder inquiries, providing leadership and direction to the development team to ensure timely project completion.
- Managed the Software Development Life Cycle (SDLC) and implemented best practices throughout project phases.
- Collaborated with development team to accurately estimate project requirements and resources, ensuring efficient planning and execution.
- Facilitated regular scrum calls with stakeholders to enhance communication, monitor progress, and address issues.
- Delivered projects within deadlines, achieving a sustained customer satisfaction index of 91%.
Support Team Lead
Future Focus Infotech
01.2012 - 05.2016
- Led direct communication with stakeholders, providing leadership and guidance to a support engineering team.
- Served as the primary contact for stakeholders, resolving ad-hoc Documentum issues to ensure quick resolutions and client satisfaction.
- Led a team of over 5 members, ensuring efficient task completion and collaboration.
- Implemented small enhancements using the .Net framework to improve application functionality and performance.
- Transitioned from a contract resource to a permanent position at Tata Consultancy Services, demonstrating strong value and consistent performance.
- Managed and supported .Net-based desktop and web applications, ensuring optimal functionality and performance.
Education
MBA - Banking and Insurance
Acharya Nagarjuna University
Bachelor of Technology (B.Tech.) - Information Technology
Global Institute of Engineering And Technology
Skills
- Product Owner
- Business Analyst
- Stakeholder management
- Agile methodology
- Scrum
- Jira, Confluence
- Azure DevOps
- CMS: Sitecore, Sitefinity, Drupal
- Team management
- Cross-functional collaboration
- Release Management
- Net
- GenAI (Basics)
- MS Office
Certification
- Professional Scrum Product Owner I (PSPO I) – October 2024
- AI for Everyone – July 2024
Achievements
- Visited onsite client locations twice to gather key requirements, provide hands-on support, and ensure project alignment, leading to enhanced client relationships and successful project delivery.
- Consistently maintained a high customer satisfaction index by proactively addressing client needs and delivering projects in alignment with their expectations.
Disclaimer
I hereby declare that the information provided above is true and accurate to the best of my knowledge.
Sravya Potturi
Timeline
PRODUCT OWNER, PROJECT MANAGEMENT
Tata Consultancy Services Limited
02.2021 - Current
Support Manager
Tata Consultancy Services Limited
11.2017 - 01.2021
Development Team Lead
Tata Consultancy Services Limited
06.2016 - 10.2017
Support Team Lead
Future Focus Infotech
01.2012 - 05.2016
MBA - Banking and Insurance
Acharya Nagarjuna University
Bachelor of Technology (B.Tech.) - Information Technology
Global Institute of Engineering And Technology
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