Sreehari S

SPOC for all DevOps and security tools support 24x7 with user base of 3000+ spread across multiple business segments and geographic locations.

• Implemented cost optimization strategies to significantly reduce infrastructure and operational costs of 30%
• Reduced incident response time by 30% and SLA increase by 25% through incident analysis, guidance and training to support team
• Ensured reliability, scalability and high availability of applications, 99% uptime
• Third party application vendor management
• Enhanced stakeholder onboarding experience through self-service, documentation, and policies
• Collaborated with CISO and cyberlab teams to evaluate and onboard new tools for vulnerability scanning, secret detection and management
• Experience in stakeholder and escalation management
• Successfully evaluated and implemented new tools
• Proven leadership capabilities in issue and conflict resolution
• Possess excellent skills in building global cross-functional relationships
• Increased lead time and reduced failure rate through assessment of as-is status, identify gaps and create future roadmap.
• Gathered, defined and refined requirements, led project design and oversaw implementation
• Created multi-site system architecture plans to reduce redundancy across entire organization
• Designed internal process improvements to automate repetitive tasks, shortening resolution and onboarding times

Being part of DevOps COE, was responsible for DevOps assessment, RFP, client demos. Led several consulting and assessment exercises.

• Conceptualised, defined requirements, designed roadmap for various clients leading to new business worth $1 million.
• Collaborated with various stakeholders in defining and driving OneView portal for DevOps, program, and agile metrics
• Achieved significant cost saving by infra optimization and consolidation.
• Provided guidance and training to team members on various COE functions - assessment, tools, cloud.

Lead a team of DevOps and RE engineers supporting highly critical retail applications, ensured high availability. Collaborated with various stakeholders to move away from legacy SDLC tools to NextGen tool sets, ensured smooth onboarding through self-service and automation.

• Evaluated and implemented monitoring and alerting tools, achieved incidents reduction by 50%
• Eliminated SPOF through cross functional trainings across RE and deploy teams
• Designed DevOps application maturity template, adoption resulted in automation and self-service opportunities, process gaps, TAT reduction
• Lead team in various automation and cross-functional training initiatives – cost saving and better TAT
• Collaborated with various teams to create custom Splunk dashboard and alerts – reduced load on support team
• Accelerated Agile adoption through trainings and daily scrum meetings
• Successfully managed stakeholders, team goals, appraisals.

Network and system admin, responsible for computer assembly, software installation, and AMC management

• Provided network support services for devices such as hubs, bridges, routers, and other hardware
• Managed, tracked, and coordinated problem resolution and escalation processes