MS-EXCEL
Sreejita Das
Operations Financial Associate
Durgapur,WB
Summary
Business-minded Operations Associate known for verifying received data against orders for accuracy. Highly energetic with over 1.9 years of experience collaborating with other team members and handling shipping tasks.Expertise in analyzing, articulating and solving various problems. Analytical and organized professional comfortable working independently or as part of team.
I am eager to contribute improvement plans to the team for success through hard work, attention to detail and excellent organizational skills.
Overview
8
8
years of post-secondary education
2
2
years of professional experience
Work History
Operations Associate
Indian Oil Corporation Limited (Monmohini Gas Agency)
Durgapur, West Bengal
08.2019 - Current
- Streamlined office financial operations by computerizing activities including cash counting transactions, form filling with proper KYC guidelines while booking,managing customer communications, scheduling payments and tracking records and documents,receiving dates of gas cylinders with sheets maintained in MS excel and IOCL software.
- Conducted P&L statement analysis to improve daily financial operations, increase revenue and reduce costs.
- Developed the number of sales with effective improvement plans of online payments, online booking and various advertisements.
Customer Support Specialist
Make my trip
Kolkata, West Bengal
11.2018 - 06.2019
Conferred with customers about concerns with E-tickets,consultative approach to gather customer details and technical data.Nurtured travel prospects or services to resolve problems of Domestic Airlines.
- Maintained accurate and current customer account data with manual forms processing and digital information updates.
- Collected vital information to support the team and associates through interviews and data analysis.
Education
High School Diploma -
Carmel Convent High School
Durgapur 04.2012 - 04.2014
Bachelor of Arts - Political Science
Scottish Church College
Kolkata 08.2014 - 04.2018
PGDM - PGDM in Human Rights
Indian Institute of Human Rights
New Delhi 12.2018 - 12.2020
Skills
Verbal and written communication
Software
Timeline
Operations Associate
Indian Oil Corporation Limited (Monmohini Gas Agency)
08.2019 - Current
PGDM - PGDM in Human Rights
Indian Institute of Human Rights
12.2018 - 12.2020
Customer Support Specialist
Make my trip
11.2018 - 06.2019
Bachelor of Arts - Political Science
Scottish Church College
08.2014 - 04.2018
High School Diploma -
Carmel Convent High School
04.2012 - 04.2014
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