Sreejith MS
Ernakulam
Summary
Mobile and Laptop service engineer with 10+ years of experience. Capable of working independently with minimum supervision and committed to providing high quality service to every system. Looking for a job position as laptop, mobile service engineer in a well-known company.Apart from this, I am also willing to do other tasks according to my abilities.
Logical Service Engineer with extraordinary troubleshooting and problem-solving skills. Offering over 10 years of experience performing equipment installation, inspection and assembly. Well-versed in monitoring installed equipment and maintaining equipment in proper condition.
Overview
19
19
years of professional experience
Work History
Xiaomi Serice Engineer and Team Leader
Run Service Infocare Pvt Ltd
Cochin
01.2023 - Current
- Department: Mobile and laptop
- Period :13 January 2023 to till the date
- Analyzed, troubleshot and diagnosed problems and provided prompt repair and solutions.
- Engaged in first-level support for customers requiring routine support and troubleshooting.
- Enhanced customer satisfaction by promptly addressing service requests and providing technical solutions.
Mobile and Laptop Service Engineer
Realme exclusive Serice Centre
ERANAKULAM
01.2022 - 01.2023
- Department: mobile and laptop service engineer
- Period: 11 January 2022 to 5 January 2023
- Conducted detailed inspections to accurately identify laptop issues before initiating repairs.
- Updated and replaced outdated drivers and software for computers and office machines.
Xiaomi Mobile and Laptop Service Engineer and Rima
Run Service Infocare Pvt ltd
ERANAKULAM
11.2020 - 01.2022
- Department: mobile and laptop service engineer
- Period: 1st November 2020 to January 10 2022
Xiaomi Mobile Service Engineer and System Admin
Run Service Infocare Pvt Ltd
ERANAKULAM
11.2017 - 07.2018
- Department: Technical engineer
- Department: Xiaomi mobile service engineer and system admin
- Period: From 1st November 2017 to 18th July 2018
- Updated and replaced outdated drivers and software for computers and office machines.
Sony Xperia Mobile and Vaio Laptop Service Engineer
Madonna Electronics Pvt Ltd
ERANAKULAM
09.2009 - 10.2017
- Department: Sony Xperia mobile and Vaio laptop service engineer
- Period: From 25th September 2009 to 31st October 2017
- Managed inventory effectively, consistently maintaining adequate stock levels for required parts and components.
- Assisted in developing company-wide policies and procedures related to laptop servicing operations, promoting consistency across all locations.
- Developed an organized system for tracking repair progress, ensuring clear communication with clients.
Electronic Mechanic
Fci Technology Service Ltd
ERANAKULAM
12.2010 - 03.2012
- Company Overview: Exporter of automotive connectors and cable assemblies, adapters, amplifiers supplier, trader and manufacturer of sealed squib connectors.
- Department: Assembly
- Trade: Electronic mechanic
Electronic Mechanic
Oen India Ltd
ERANAKULAM
12.2007 - 04.2008
- Company Overview: OEN INDIA LIMITED is one of the largest relay Product Company in kerala .relays used in automobile controls, military and commercial applications, telecommunication, high grade electronic machineries, industrial controls, automation system, security systems, consumer electronics entertainment equipments etc…
- Department: Assembly
- Trade: Electronic mechanic
- Period: From 26th December 2007 to 26th April 2008
Education
Diploma - electronics
Kerala, India01.2007
Higher Secondary School Leaving Certificate -
Kerala, India01.2004
Secondary School Leaving Certificate -
Kerala, India01.2002
Skills
- Ability to service for all brand laptop, Mobiles and desktop
- It proficiency, MS Office (competency in MS excel), Power point, outlook, and autocad 2d
- Technical support
- Software installation
- Hardware repair
- Parts replacement
- System diagnostics
- Technical consulting
- Inventory management
- Problem solving
- Team leadership
- Software updates
- Hardware troubleshooting
- Technical troubleshooting
Languages
English, Malayalam, Tamil
Training
- 2007 Hard ware and networking course (G tech computers) Kerala State/India
- 2007 AutoCAD course 2D (Cadd centre) Kerala State/India
Disclaimer
I declare that the information and facts stated above are true and correct to the best of my knowledge and belief.
PERSONAL PROFILE
- Name: Sreejith ms
- Date of Birth: 1987-04-11
- Nationality: Indian
- Passport Details: Passport No: R4637228, Date of Expiry: 2027-10-09
- Marital Status: single
Timeline
Xiaomi Serice Engineer and Team Leader
Run Service Infocare Pvt Ltd
01.2023 - Current
Mobile and Laptop Service Engineer
Realme exclusive Serice Centre
01.2022 - 01.2023
Xiaomi Mobile and Laptop Service Engineer and Rima
Run Service Infocare Pvt ltd
11.2020 - 01.2022
Xiaomi Mobile Service Engineer and System Admin
Run Service Infocare Pvt Ltd
11.2017 - 07.2018
Electronic Mechanic
Fci Technology Service Ltd
12.2010 - 03.2012
Sony Xperia Mobile and Vaio Laptop Service Engineer
Madonna Electronics Pvt Ltd
09.2009 - 10.2017
Electronic Mechanic
Oen India Ltd
12.2007 - 04.2008