Sreejith Sreedharan

Working on the Microsoft Project since 2021.

# Azure DevOps supports.

# Cloud Data Migration

# Office 365 Administration

# Azure Backup and Disaster Recovery

• Assisted with the implementation of cloud migration strategies and architectures for clients. AWS, Azure, Box, Dropbox, Ignite, G Suite, OneDrive, and SharePoint. Azure Migration, on-Prem to cloud and cloud to cloud.
• Provided technical guidance on best practices for migrating data to the cloud.
• Resolved any issues encountered during execution of projects within established SLAs.

• Provided in-person and remote IT support for all company-wide locations.
• Provided smooth communications by configuring LAN technology, wireless access points and controllers.
• Configured network equipment for installations, performed lifecycle refreshes and performed post-installation testing for turnkey services.

• Provided technical assistance to customers regarding hardware and software issues.
• Resolved customer queries related to computer networks and systems.
• Assisted in the installation, configuration, and maintenance of IT systems across the organization.
• Created user accounts, managed passwords, monitored access privileges, and enforced security protocols.

• Provided technical support to customers and internal users via phone, email and remote access tools.
• Installed, configured, upgraded, tested and troubleshot hardware, software applications, operating systems and network protocols.
• Used remote login tools to assist clients with technical and product questions.

• Installed and configured operating systems, software applications, and system management tools.
• Implemented security measures such as firewalls and user access controls.
• Created user accounts with appropriate privileges in accordance with organizational policies.
• Deployed virtual machines using hypervisors like VMWare ESXi or Microsoft Hyper-V.