Summary
Overview
Work History
Education
Skills
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Sreekanth Palthya

Hyderabad

Summary

Expertly orchestrated deployment of 150+ bots in production environments, enhancing efficiency in HR, IT, OTC, RTR, and Commissions domains. Results-driven architect with expertise in intelligent automation and solution architecture. Proven track record in leading large-scale automation initiatives and driving enterprise-level transformations.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Architect - Intelligent Automation & Agentic Al

ServiceNow
01.2022 - Current
  • Architected and led Al agent development within the Agentic Al framework, powering solutions like ServiceNowLens, DocIntel, and the Al Gallery.
  • Built a reusable automation blueprint repository and solution accelerator framework adopted across internal CoEs and external customer projects.
  • Spearheaded large-scale bot migrations from UiPath/Automation Anywhere to Now RPA for enterprise clients, including NVIDIA, acting as automation strategy lead.
  • Designed intelligent agent use cases across HR, ITSM, and Finance, integrating native Al models and external LLMs to solve real-world business workflows.
  • Championed CoE-wide governance frameworks to scale Al-driven automations and ensure lifecycle traceability, compliance, and observability.
  • Contributed actively to platform Al extensibility, leading design sessions with product and research teams to expand ServiceNow's intelligent automation capabilities.

Senior Automation Consultant / Solution Architect

franklin templeton
Hyderabad
07.2018 - 01.2022
  • Led architectural design and delivery of intelligent automation for KYC, AML, and regulatory compliance units, ensuring robust process governance and risk controls.
  • Designed and implemented ServiceNow workflows and platform enhancements for GBS operations; accelerated onboarding automations and ITIL-based catalog management.
  • Delivered intelligent solutions integrating RPA with ServiceNow and Python for post-trade reconciliations, improving operational visibility and process throughput.
  • Architected full-stack ServiceNow solutions modernizing ITSM, asset provisioning, and infrastructure support automation across departments.
  • Provided end-to-end automation strategy, including opportunity assessment, architecture blueprints, technical PoCs, and scalable deployment pipelines.
  • Mentored cross-functional teams and drove solutioning workshops to align automation initiatives with enterprise digital transformation goals.

Education

Advanced Certification - AI/ML

IIT Guwahati
08.2025

B.Tech - Computer Science & Engineering

VNR VJIET ENGINEERING COLLEGE
Hyderabad, India
01.2011

Skills

  • Intelligent automation
  • Solution architecture
  • Automation Anywhere
  • Uipath
  • Now RPA
  • Winautomation
  • Openspan
  • Javascript
  • Design Thinking

Websites

Certification

  • Certified Application Developer (CAD), ServiceNow
  • Certified System Administrator (CSA), ServiceNow
  • A360 Certified, Uipath
  • Openspan Certified Professional
  • Advanced Certification in AI/ML, IIT Guwahati, Ongoing, 08/2025

Personal Information

Title: Architect

Custom Section

  • NVIDIA RPA Migration, Designed full migration architecture from external RPA tools to Now RPA; improved stability, reduced licensing costs, and unified support.
  • AI Gallery & Lens, Co-architected ServiceNow Lens and its integration with custom business agents for automated decisioning across multiple domains.
  • Agentic AI Playbook, Developed reusable patterns for agent development and incorporated them into a scalable AI governance playbook.

Timeline

Architect - Intelligent Automation & Agentic Al

ServiceNow
01.2022 - Current

Senior Automation Consultant / Solution Architect

franklin templeton
07.2018 - 01.2022

Advanced Certification - AI/ML

IIT Guwahati

B.Tech - Computer Science & Engineering

VNR VJIET ENGINEERING COLLEGE

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