Summary
Overview
Work History
Education
Skills
Websites
Certification
Software
Accomplishments
Timeline
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Sreekanth Peringeth

Salesforce Solution Architect
Bangalore

Summary

With over 14 years in the IT sector, my expertise lies in Salesforce, where I've dedicated 12 years to mastering various functionalities such as sales, service, B2B solutions, financial cloud, health cloud, field service, and CPG solutions. Throughout my career, intricate system administration has been a pivotal contribution to supporting sales and business analysis initiatives.

Proficient in troubleshooting complex software errors with a sense of urgency, my decision-making abilities have played a crucial role in navigating challenging situations. Recognized for organizational skills and dependability, I excel in managing multiple priorities with a positive attitude.

As a dedicated team player, active participation in collective goals and the willingness to shoulder added responsibilities define my approach. Strong in solution-building, my robust technical knowledge ensures the effective implementation of solutions. Committed to continuous learning and adaptability, my professional ethos centers on driving success in IT through innovation, teamwork, and a proactive approach to problem-solving.

Overview

14
14
years of professional experience
29
29
Certifications
3
3
Languages

Work History

Salesforce Solution Architect

HCL Technologies
08.2020 - Current

Salesforce Center of Excellence, HCLTech

Role: Solution Lead, GTM

  • Presales Expertise: Played a pivotal role in presales activities, including estimation, project planning, solutioning, bid defense, and customer presentations. Demonstrated proficiency in creating compelling demos and proof-of-concepts (POCs) that effectively showcase the capabilities of Salesforce solutions.
  • Practice Growth: Contributed significantly to practice growth by building solutions and accelerators tailored to meet client needs. Collaborated with cross-functional teams to develop innovative strategies, enhancing the overall effectiveness of the Salesforce practice.
  • Collaborative Consulting: Actively engaged in consulting with the Salesforce architect team to ensure the alignment of practice activities with architectural best practices. This collaborative approach resulted in streamlined processes and the delivery of high-quality solutions.
  • Partner Ecosystem Understanding: Possesses a high level of understanding of the Salesforce partner ecosystem. Leveraged this knowledge to forge strategic partnerships, enhancing the overall capabilities of the practice and fostering a collaborative environment.
  • Decision-Making: Exhibited strong decision-making capabilities, making critical choices to drive successful project outcomes. Demonstrated a keen ability to assess complex situations, analyze available options, and implement effective solutions that align with organizational goals.

Cummins, US

  • Involved in end to end solution in Cummins for the implementation of complete road map. Products involved : Sales Cloud, Service Cloud, Field Service, B2C Commerce, Manufacturing Cloud etc.
  • Increased customer satisfaction by resolving product issues
  • Integration with ServiceNow, SAP, Payment gateways

Penfed, US

  • Auto loan implementation by leveraging Salesforce financial cloud object model
  • Key solution tenets are built using lightning flows & LWC
  • Azure DevSecOps for CI/CD
  • Integration with payment gateways

Salesforce Technical Lead

Temenos Pvt Ltd
06.2018 - 08.2020
  • T24 Banking Product - Handled both sales and service CRM projects. The project primarily on Forecasting tool project, Pricing tool project, Integration with Ebiz using Middleware, Integration with FocalPoint System using REST API & Connected app, HR console creation and sales management of banking products.
  • Used company troubleshooting resolution tree to evaluate technical problems while leveraging personal expertise to find appropriate solutions.
  • Maintained up-to-date knowledge of product and service changes.
  • Skills &Tools : Apex, Trigger, Lightning, FSL, VisualForce, Visual Studio Code, Bitbucket, Pardot, Jira tool, Trello, Microsoft teams and planner, ServiceNow, Data Loader, Data Loader IO, Conga Composer, Oracle Data Integrator(Middleware), Salesforce Adoption Dashboards

Technical Lead

Mindtree
11.2015 - 06.2018

Hindustan Coca-Cola Beverages
• HCCBPL is the largest bottling partner of The Coca-Cola Company in India. It is part of The Coca-Cola company's bottling investment group (BIG) and responsible for the manufacture, package, sale and distribution of beverages under the trademarks of The Coca-Cola company.
• Working on CTI integration, Order management module (Retail order and corporate order) using Visualforce page. Coordinated client meetings to offer expert, driving sales and boosting brand loyalty.
Cafe Coffee Day - Sales CRM development & Support Project
• Involved in complete integration with Cafe Coffee Days' ERP system (Microsoft CRM 2013) to track machine installations using SOAP API.
• Feedback Management system: Track customer feedback from time to time and improve customer satisfaction Performance Tracking: Set up targets for executives and measure the productivity Insights: View key insights and take important decisions about the business with great-looking reports and dashboards which can drill down to the lowest level Real-time Integration.
• Opportunity, Order, Asset and Lead Management. Followed up with customers after completed sales to assess satisfaction and resolve any technical or service concerns.
Cafe Coffee Day - Property Management App
• Cafe Coffee Day business development and Operations team work together to set up new Coffee day outlets all across India and also manage the existing Cafes. Starting every year the Operations team defines locations where they would like to set up Cafes. The BD team tracks down these locations, talk to landlords and finalize deals based on several key parameters. After deals are finalized, Cafes are set up and maintained. The App takes us through the complete life cycle of Property Management.
• Lightning Experience: A CRM system with the best User Experience in terms of UI and navigation, accessible even on mobiles upload and share on the go: Upload site photos, documents and videos to the Salesforce Cloud via mobile and share with the BD Team.
• Skills &Tools : Apex, Trigger, VisualForce, Data Loader, ANT, Workbench, CTI Integration

Consultant

Cognizant Ltd
01.2015 - 10.2015

Abbott

  • LBE (Latest Best estimates) project falls under AMD (Abbott Molecular Division). This project was part of Abbott Enhancements release (Major Release).LBE targeted to eliminate mundane usage of Spreadsheet and come up with demand forecast tool in Salesforce. This helped Sales Rep to use the time effectively for Abbott business growth.
  • LBE (Custom Forecasting Tool) focused on below mentioned scope for Customer.
  • Revenue Forecast based on Contract signed for different Products.
  • Sales Rep will utilize time in adding products on existing contract and close deal for new Contract.
  • Reporting sales status to Management (Sales Actual)(Pull up pipeline opportunities) Product Forecast Finance Guidance Key focus included performance in loading UI pages for Sales Rep with less than 2 seconds.
  • Skills &Tools : Apex, Trigger, VisualForce Page, Eclipse

Direct Energy

  • Direct Energy has chosen salesforce.com as the Enterprise CRM for the integrated Direct Energy Business (DEB) business unit.
    This decision entails design and implementation of integrated business processes across the organization in addition to data migration from existing instance of Sales Logix CRM to Salesforce.com.
    Worked on customizing Page Layouts, Record Types, Validation rules, Custom settings and Formula fields.
    Implementation of new features and enhancements.
    Responsible for writing Apex Triggers and Classes.
    Responsible for creating test classes to provide better code coverage for Classes and Triggers.
  • Monitored project activities and verified team members adhered to project's budget and business standards and regulations.
  • Skills &Tools : Apex, Trigger, VisualForce, Eclipse, Validation Rules, Workflows, Approval Process, Page Layouts, Record Types, Reports & Dashboard

Senior Systems Engineer

Infosys Ltd
02.2010 - 12.2014

Sysco

  • Sysco is US based food chain company, which supply food to different malls and supermarkets.
  • We have provided CRM service to them. The Project was on agile technology. The project was based on service cloud, the main goal of the project is to support the customer in interactive way.
  • Automated tasks to reduce labor costs and increase productivity.
  • Standard Salesforce.com objects customized along with the creation of new custom objects to implement the requirements.
  • The work nature include configuration, creating classes, triggers, work flows, approval process and VF pages.
  • Skills &Tools : Apex, Configurations.

Novasom

  • Novasom is leading health care company. We have made a customer portal which primarily meant to interact with end user as well as resolving their service issues. Custom objects are created in Salesforce and customization is done. Continuous technical support has been given to them such as bulk user update, enhancements. We have done functionalities like analytic snapshots and dynamic approval process as part of this project.
  • Estimated mechanical systems project scope, including labor hours and materials costs.
  • Skills &Tools : Apex, Configurations.

Finacle – Banking Product Development

  • Finacle is a Core Banking Solution, which is the flagship product of Infosys. It is released to address Core-Banking, e-Banking, Islamic Banking, Treasury, Wealth Management and CRM requirements of Banks. Timely release of new versions of the product is delivered by Infosys. Support is provided in the form of incorporating changes and fixing issues in pre/post release to Banks. I had involved in various Finacle projects (Development and Support for 10.x.x Release in Finacle., Development for Escrow Application (Finacle 11.1),Development for 10.4 Release of The project)]
  • Skills &Tools : C++, Java, Oracle, Toad

Software Engineer

Kite
08.2009 - 01.2010

Minority Scholarship Web Development
• Web Development Developed Website for Minority scholarship 2009-10 for school students in Kerala in PHP language (Code Igniter framework). •
• Skills: PHP, My SQL
Kerala Kalolsavam Software
• Part of Kerala school art festival software development •
• Skills: PHP, MY SQL

Education

MCA - Computer Applications

CDAC , Trivandrum
Cochin University
06.2006 - 2009.03

BSc - Physics

Nehru College, Kanhangad
Kannur University
06.2003 - 2006.03

Plus Two - Science

GHSS Pilicode
Kerala State
06.2001 - 2003.03

SSLC -

GHSS Pilicode
Kerala State
06.2000 - 2001.03

Skills

    Sales Cloud

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Certification

Salesforce Certified System Architect

Software

Jira

Azure DevOps

VS Code

Bit Bucket

Workbench

Data Loader

GitHub

Git

Copado

Flosum

PMD

Trello

MS Teams

Heroku

Accomplishments

  • Awarded as "Copado MVP" in 2020
  • Selected as one of the Trailblazer Mentors by Salesforce(Multiple Times)
  • 5X Ranger - 500+ Salesforce Badges
  • 9 Super Badges
  • HCL Star Performer of the year 2022-23
  • MASTERMIND - Individual award to recognize a MINDTREE mind who demonstrates consistently a high level of commitment and contribution to the project, client. - Jul 2016
  • Perseverance Award Of MINDTREE - Individual award to recognize commitment towards the Project Deliverable and Technical Skills.
  • Associate of the Quarter - Individual award to recognize a Cognizant associate who performs well in each quarter.

Timeline

Salesforce Solution Architect

HCL Technologies
08.2020 - Current

Salesforce Technical Lead

Temenos Pvt Ltd
06.2018 - 08.2020

Technical Lead

Mindtree
11.2015 - 06.2018

Consultant

Cognizant Ltd
01.2015 - 10.2015

Senior Systems Engineer

Infosys Ltd
02.2010 - 12.2014

Software Engineer

Kite
08.2009 - 01.2010

MCA - Computer Applications

CDAC , Trivandrum
06.2006 - 2009.03

BSc - Physics

Nehru College, Kanhangad
06.2003 - 2006.03

Plus Two - Science

GHSS Pilicode
06.2001 - 2003.03

SSLC -

GHSS Pilicode
06.2000 - 2001.03
Sreekanth PeringethSalesforce Solution Architect