SREEKAR KALAPATI
Summary
Motivated and dedicated professional eager to contribute to a dynamic organization that fosters growth and development. Committed to building a robust skill set while tackling challenges head-on and delivering impactful results. Ready to leverage strong problem-solving abilities and a proactive approach to support organizational objectives and drive success. Seeking an opportunity to showcase talents and make a meaningful contribution to the team.
Overview
1
1
year of professional experience
1
1
Language
Work History
SERVICE ADVISOR
MAHINDRA AND MAHINDRA
- SERVICE ADVISOR
- COMPANY NAME :- MAHINDRA AND MAHINDRA
- JOBE ROLE :- SERVICE ADVISOR
- LOCATION :- NELLORE, ANDHRA PRADESH
- Delivered exceptional customer service by promptly addressing inquiries and concerns, enhancing overall customer satisfaction and loyalty.
- Collaborated with service technicians to accurately diagnose vehicle issues, ensuring timely repairs and minimizing downtime for clients.
- Managed appointment scheduling and follow-ups efficiently, optimizing service workflow and improving client retention rates.
- Utilized industry-specific software to track service history and customer interactions, enhancing data accuracy and operational efficiency.
Sales Officer (HOME LOANS)
AMBIT FINVEST LTD
04.2024 - 08.2025
- Developed comprehensive home loan solutions tailored to client needs, resulting in enhanced customer satisfaction and retention.
- Conducted in-depth market analysis to identify potential clients, effectively expanding the customer base through targeted outreach.
- Collaborated with cross-functional teams to streamline loan processing procedures, significantly improving operational efficiency and turnaround times.
- Utilized CRM systems to track client interactions and follow-ups, ensuring timely communication and service delivery.
Education
B.COM - Commerce
DR.BR AMBEDKAR OPEN UNIVERSITY
1 2019
INTERMEDIATE - CEC
GOWTHAM VOC JUNIOR COLLEGE
1 2018
SSC -
MOTHER ACADEMY HIGH SCHOOL
1 2010
Skills
SALES & SERVICE
MS-OFFICE
Targeted outreach
Client interactions
billing and documentation
Problem resolution
Relationship management
Financial documentation
Team collaboration
Customer service
Time management and multitasking
Quick learner and adaptable
Client communication
Quick learner and adaptable
Personal Information
Interests
Sports, Strategic games, Travelling, Creative pursuits (art, photography, music), Learning languages
Experience
01-2019
Timeline
Sales Officer (HOME LOANS)
AMBIT FINVEST LTD
04.2024 - 08.2025
SERVICE ADVISOR
MAHINDRA AND MAHINDRA
INTERMEDIATE - CEC
GOWTHAM VOC JUNIOR COLLEGE
SSC -
MOTHER ACADEMY HIGH SCHOOL
B.COM - Commerce
DR.BR AMBEDKAR OPEN UNIVERSITY
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