Achievements include improving sales, profit and service metrics through hands-on and proactive leadership of team members and strategic plans. Motivational and hardworking manager with expertise in service processes and marketing campaigns.
Overview
4
4
years of professional experience
Work History
KOTAK MAHINDRA BANK
Junior Associate
04.2022 - Current
Boosted loan approval rates by diligently assessing borrower qualifications and accurately identifying risks.
Enhanced customer satisfaction by providing tailored financial solutions for small businesses seeking loans.
Strengthened client relationships with consistent communication and follow-up on business loan inquiries.
Streamlined the loan application process, resulting in reduced wait times for clients and increased efficiency within the team.
Established strong relationships with clients by providing timely and accurate financial advice.
Enhanced loan approval rates by thoroughly reviewing and analyzing business financial statements.
Developed strategic sales plans for achieving revenue growth and exceeding targets.
Associate
VARK FINTECH PRIVATE LIMITED
08.2020 - 01.2022
Improved loan approval rates by conducting thorough applicant evaluations and credit assessments.
Streamlined application processes for increased customer satisfaction and timely loan disbursements.
Provided exceptional customer service, addressing client inquiries and concerns promptly and professionally.
Collaborated with the sales team to develop targeted marketing strategies for personal loan products.
Established strong relationships with key clients, resulting in repeat business and increased customer satisfaction.
Streamlined internal processes for improved team efficiency and productivity.