Summary
Overview
Work History
Education
Skills
Timeline
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Sreenath Devadas

Sreenath Devadas

Summary

With over 15 years of experience as a highly skilled Site Reliability Engineer, has a proven track record in deploying and maintaining scalable, secure, and high-performing systems. Expertise lies in observability platforms, automation, and performance optimization. Highly skilled with vast experience in mentoring teams, enhancing system monitoring, and driving cross-functional collaboration to ensure the reliability and scalability of services. Passionate about building resilient systems and fostering engineering excellence.

Overview

16
16
years of professional experience

Work History

Lead Engineer

HCL Software
12.2019 - Current
  • On-going involvement with product architects to re-design IWA on Cloud solution, assessing various Cloud providers like AWS, Google Cloud(GCP), Azure and IBM Multi Cloud.
  • Designed and implemented automation processes using Ansible and Python/Shell scripts to manage OS patching, tenant management flows among other tasks ensuring error free implementation and reduced manual efforts
  • Technical Contact for all areas concerning IBM Workload Automation(IWA) on Cloud SAAS offering including Internal and External Audits relevant to ISO27001 Certification
  • Oversaw the successful completion of multiple concurrent projects, balancing priorities while maintaining strong attention to detail.
  • Presented technical findings clearly and concisely during client meetings, fostering trust and confidence in our engineering capabilities.
  • Participated in on-call rotations, leading incident management efforts and implementing automated remediation processes for faster recovery
  • Trained junior engineers on IBM Workload Automation best practices and troubleshooting techniques, fostering team growth and readiness
  • Designed and implemented containerization strategies using Docker and Kubernetes, improving resource utilization and management.
  • Mitigated security risks by conducting regular vulnerability assessments and applying necessary patches.
  • Researched and understood emerging technologies and end-user needs.

IWA Consultant

Danske IT and Support Service Ltd.
04.2017 - 12.2019
  • Cloud Migration and Automation: Migrated IBM Workload Scheduler(IWS) agents from IBM to in-house datacenters, automating the installation process for increased efficiency
  • Technical Support and Problem Solving: Provided technical support to users, resolving issues related to IWS distributed products
  • Liaised with customers, management, and application teams to better understand customer needs and recommend appropriate solutions.

IWA L2/L3 Administrator

IBM India
07.2015 - 04.2017
  • Incident Resolution: Managed L2/L3 incidents for IBM Workload Automation, providing guidance on problem resolution to ensure service continuity
  • Training and Development: Delivered technical workshops for engineering teams, ensuring alignment with reliability standards and improving response effectiveness
  • System Monitoring: Enhanced system visibility using automation scripts, allowing for faster detection and resolution of system errors

TWS Scheduler L1-L2 Administrator

Infosys Ltd.
11.2008 - 07.2015
  • Reliability and Automation: Developed automated tools to monitor and manage batch scheduling jobs, improving uptime and reducing manual errors
  • Onsite Leadership: Led onsite coordination during a 3-year assignment in Belgium, driving process improvements and ensuring system reliability

Education

Bachelor in Technology - Computer Science

Mahatma Gandhi University
05-2008

Skills

  • System Reliability Engineering
  • IBM Cloud
  • GCP AWS Azure
  • Hybrid environments
  • Docker Kubernetes ( Preparing for CKA & CKS)
  • Ansible Nginx Sysdig
  • Git JIRA
  • Security Compliance ISO 27001
  • Vulnerability management
  • Incident management
  • Technical support
  • Problem-solving
  • Reporting and documentation
  • Strong work ethic
  • Team leadership & development
  • Analytical thinking
  • Strategic planning
  • Customer relationship management

Timeline

Lead Engineer

HCL Software
12.2019 - Current

IWA Consultant

Danske IT and Support Service Ltd.
04.2017 - 12.2019

IWA L2/L3 Administrator

IBM India
07.2015 - 04.2017

TWS Scheduler L1-L2 Administrator

Infosys Ltd.
11.2008 - 07.2015

Bachelor in Technology - Computer Science

Mahatma Gandhi University

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Sreenath Devadas